Wi-Fi Connectivity issues on 5GHz band

[slytendencies]

The Deck appears to have issues with 5GHz Wi-Fi (frequent connection drops, sometimes not connecting to the internet at all.) Also appears to have an issue with band steering. I believe either a software update is needed to fix this (driver problem maybe) or Valve should post recommended Wi-Fi settings that can cause issues with the 5GHz band on these Realtek cards (i.e. channel width etc.)

[Deathunter]

I solved this splitting my wireless into 2.4ghz and 5ghz and connected to 5ghz. Seems like an old linux issue.

[Ludus Aurea]

My router does 2.4 and 5 by default. I had it when both were broadcasting. I turned off 2.4 and still have it. It's only a tiny stretch to say that the wifi on my deck literally doesn't work at all. Out of 1 week of having this thing It's stayed connected maybe 3 hours.

[Marlock]

the router configs should allow you to define separately named ssids for 2,4GHz and 5GHz, even if by default they come joined... check the advanced settings if this option isn't promptly visible... (at least that's my personal experience on TP-Link Archer C7)

keeping 5GHz with the current name and renaming 2,4GHz to use that for the Deck should be the least painful way to split things without needing to reconfigure and/or degrade network performance on the other devices (since IMHO 5GHz works better than 2,4GHz most of the time on devices that support both)

[Ludus Aurea]

I actually turned my 5ghz off on my router entirely and I haven't really had any issues since. The only disconnects I've had have been when switching between desktop and gaming mode which are just normal driver initialization imo.

I don't use wifi except when aimlessly scrolling at night or using deck, really., so I couldn't care less until I notice problems.

[ingueferroque]

I started having these issues on the stable version.

When coming out of sleep, the steam deck can't connect to the internet. Disabling and re-enabling wifi doesn't fix it. Only restarting seems to help.

[Marlock]

try again after the latest update, it should be back to the previous behaviour

Valve tried to change the wifi driver to an alternate one that has less issues but it did have the sleep kills wifi issue instead so the general word around is that they reverted this driver change a couple updates later

They're really trying to fix this thing, I'll give them that... unfortunately their poor choice in wifi chip is biting them in the rear pretty hard... hopefully they'll be more careful selecting a known good linux-supported chip for the Steam Deck 2

[ingueferroque]

Publicado originalmente por Marlock:

try again after the latest update, it should be back to the previous behaviour

Valve tried to change the wifi driver to an alternate one that has less issues but it did have the sleep kills wifi issue instead so the general word around is that they reverted this driver change a couple updates later

They're really trying to fix this thing, I'll give them that... unfortunately their poor choice in wifi chip is biting them in the rear pretty hard... hopefully they'll be more careful selecting a known good linux-supported chip for the Steam Deck 2

Thanks for clarifying!

[Spud211]

Publicado originalmente por Marlock:

try again after the latest update, it should be back to the previous behaviour

Thanks for the hint - any idea which version is meant to be "back to normal" (i.e. working fine if you just disable the power management setting).

There are no updates for me if I check for updates (i'm on the stable branch) but definitely have the wake-from-sleep issue.

[Marlock]

no idea but it should be in already... maybe the reversal is still only in steam beta

[ingueferroque]

I can confirm that the current stable build has the WIFI bug. It just happened again, and I am fully updated. (This version has been out for a while)

This seems to be a serious issue.

[Marlock]

I bumped into a post yesterday mentioning that Valve switched the steam beta to the alternate driver again so the sleep > no wifi issue is back there... seems they are actively experimenting with the differences between those 2 driver versions

unfortunately I have not seen any effective workarounds being mentioned (apart from preventing sleep and rebooting)

[r0ger that]

Having this issue on ruckus wireless AP’s. Connecting to the 2.4 ghz band stops the disconnects for me then I only get 5mb/s down

This might be a deal breaker for me, which sucks because I like the deck otherwise

[Shahor]

Got my deck today, and it seems that I am facing this issue as well.

Works perfectly in 2.4ghz, drops after 30s every time I reconnect on the 5ghz one.

It's not a big deal for playing but makes downloading slower and streaming worse :(

[Snowfious]

Publicado originalmente por Shahor:

Got my deck today, and it seems that I am facing this issue as well.

Works perfectly in 2.4ghz, drops after 30s every time I reconnect on the 5ghz one.

It's not a big deal for playing but makes downloading slower and streaming worse :(

Make sure to turn on Developer Mode, and in the settings you will find the ability to turn power-management off for 5GHz. This seems to fix the issue.

[Shahor]

Publicado originalmente por Snowfious:

Publicado originalmente por Shahor:

Got my deck today, and it seems that I am facing this issue as well.

Works perfectly in 2.4ghz, drops after 30s every time I reconnect on the 5ghz one.

It's not a big deal for playing but makes downloading slower and streaming worse :(

Make sure to turn on Developer Mode, and in the settings you will find the ability to turn power-management off for 5GHz. This seems to fix the issue.

it doesnt for me :(