Left trackpad doesn't feel correct

[MrMaidx]

Hey,

I got my 256GB Deck today and after a bit of using I don't think that the left trackpad is working correctly. The right one vibrates nicely and click is "satisfying". The left one is vibrating noticeably louder and clicks feel much worse - and in Desktop Mode left clicks don't seem to register at all. It felt "weird" immediately when I picked up the device for the first time.

Is it possible to somehow calibrate this? Or maybe tweak something physically inside the device to fix the issue?

Thanks.

[Mustbe between 2and32 characters]

I just added this to my support ticket:

"An update since your last response.

The left track pad is "mushy". It's not very responsive in any way. This seems worse over the last week or two. The left trigger also seems not as responsive as the right one.

Please advise me on how to proceed."

I await Valve's response

[Tenixs]

same issue with me

[Mustbe between 2and32 characters]

I own other Valve hardware and Valve has always been responsive and fair to me in these situations.

[⭕⃤ BIPPO]

it seems like its a software issue. tried changing the values on the desktop mode and you can make left trackpad go as intense as right one

[Lerrrtaste]

After asking them if the Calibration Update can fix the specific issue from the video they asked this

引用自 Steam Support：

We will be investigating this issue further.

Just to confirm, after you pressed the left touchpad am I right to say that the loud noise kept on?

If you press a different button or so does it stop?

And today I received an RMA Label.

(My Issue was that the left Trackpad is super loud and its clicks feel mushy)

[Turn5ignal]

引用自 ⭕⃤ BIPPO：

it seems like its a software issue. tried changing the values on the desktop mode and you can make left trackpad go as intense as right one

It definitely seems like a software issue for mine the click sensitivity feels right if I hold the STEAM button while on the desktop.

I did the controller input test and the right haptic is louder and feels rougher. While pulling the trigger on the left side barely has haptic feedback at all.

I did notice the click for the left side pad while in the test screen show it's clicking between 1000 to 2000 pressure while the right pad clicks some where in the 3000s.

[robinde67]

So the new update allow people to adjust the haptics and deadzones now, how is it working out for everyone?

[igoticecream]

the update improves my right-side trackpad haptic feedback, but sadly the other buttons of my right side have no feedback at all, A, B, X, Y, R1, R2, R3, R4 and R5, even after settings the haptic to Strong for those buttons on the controller configuration.

[Spirit 🐺]

引用自 igoticecream：

the update improves my right-side trackpad haptic feedback, but sadly the other buttons of my right side have no feedback at all, A, B, X, Y, R1, R2, R3, R4 and R5, even after settings the haptic to Strong for those buttons on the controller configuration.

What configuration do you mean? The steamdeck only has rumble in the trackpad. The buttons don't have any rumble at all. The update lets you control the left and right rumble intensity and not the buttons?!

[igoticecream]

引用自 Spirit 🐺：

引用自 igoticecream：

the update improves my right-side trackpad haptic feedback, but sadly the other buttons of my right side have no feedback at all, A, B, X, Y, R1, R2, R3, R4 and R5, even after settings the haptic to Strong for those buttons on the controller configuration.

What configuration do you mean? The steamdeck only has rumble in the trackpad. The buttons don't have any rumble at all. The update lets you control the left and right rumble intensity and not the buttons?!

My left trigger and L3 does haptic feedback when pressed, it's no the case for the right counterpart.

You can assign haptic feedback to individual buttons and triggers/bumpers when pressed on the controller configuration:

1. Launch a game
2. Hit Steam button and press dpad right until you get to the controller settings and hit A
3. Select edit layout
4. Go to any button, in my case im going to navigate to Triggers -> L2 Soft Pull
5. Press the gear icon -> Settings
6. There you can see 'Haptics Intensity', so when that key is pressed, you will get haptic feedback

My issue is that, even after setting 'Haptics Intensity' to 'Strong' on any of the right side buttons and cranking up to 10 on the new calibration settings, i don't any get haptic feedback when the key is pressed. I do get it on any of the left keys.

[dotlake]

The new calibration feature does not fix my left trackpad from feeling weak even on the max setting, so I have to assume that this is a hardware issue.

[Prezidentas]

引用自 igoticecream：

引用自 Spirit 🐺：

What configuration do you mean? The steamdeck only has rumble in the trackpad. The buttons don't have any rumble at all. The update lets you control the left and right rumble intensity and not the buttons?!

My left trigger and L3 does haptic feedback when pressed, it's no the case for the right counterpart.

You can assign haptic feedback to individual buttons and triggers/bumpers when pressed on the controller configuration:

1. Launch a game
2. Hit Steam button and press dpad right until you get to the controller settings and hit A
3. Select edit layout
4. Go to any button, in my case im going to navigate to Triggers -> L2 Soft Pull
5. Press the gear icon -> Settings
6. There you can see 'Haptics Intensity', so when that key is pressed, you will get haptic feedback

My issue is that, even after setting 'Haptics Intensity' to 'Strong' on any of the right side buttons and cranking up to 10 on the new calibration settings, i don't any get haptic feedback when the key is pressed. I do get it on any of the left keys.

can you at least feel or hear the haptics activating on the right?

[Prezidentas]

引用自 aboutseven：

The new calibration feature does not fix my left trackpad from feeling weak even on the max setting, so I have to assume that this is a hardware issue.

When looking straight at it, does the left trackpad look off-center compared to right? By that I mean bigger gaps on two sides of the trackpad instead of even gaps all around the trackpad

[igoticecream]

引用自 Red Star Gopnik：

引用自 igoticecream：

My left trigger and L3 does haptic feedback when pressed, it's no the case for the right counterpart.

You can assign haptic feedback to individual buttons and triggers/bumpers when pressed on the controller configuration:

1. Launch a game
2. Hit Steam button and press dpad right until you get to the controller settings and hit A
3. Select edit layout
4. Go to any button, in my case im going to navigate to Triggers -> L2 Soft Pull
5. Press the gear icon -> Settings
6. There you can see 'Haptics Intensity', so when that key is pressed, you will get haptic feedback

My issue is that, even after setting 'Haptics Intensity' to 'Strong' on any of the right side buttons and cranking up to 10 on the new calibration settings, i don't any get haptic feedback when the key is pressed. I do get it on any of the left keys.

can you at least feel or hear the haptics activating on the right?

It's hard to tell, i will describe it as "virtually non-existent". If I close my eyes and really focus on any vibration on my right hand, there's a very sutle vibration and you can barely hear it if you put your ear near it on a quiet environment. It's like a small raindrop falls on your hand. The left side is solid, feels great.

[dotlake]

引用自 Red Star Gopnik：

引用自 aboutseven：

The new calibration feature does not fix my left trackpad from feeling weak even on the max setting, so I have to assume that this is a hardware issue.

When looking straight at it, does the left trackpad look off-center compared to right? By that I mean bigger gaps on two sides of the trackpad instead of even gaps all around the trackpad

The trackpads look about the same in terms of being centered. In fact, it looks like both trackpads are slightly off center away from the screen (larger gaps on the side closest to the screen), but the right trackpad is perfectly fine.