Wifi dropping when connecting to a access point with 5ghz and wifi 6

[Fatal Error X]

my wifi constantly drops when connecting to my router access point that has both 5ghz and wifi 6 support. Its basically unuseable.

[resibik]

Can new reports please add your AP information as well?

[Fatal Error X]

Originally posted by M.V.A:

Any way to automate the sudo command for the WiFi drop ?
I find it annoying to have to take a keyboard to enter the command everytime I restart my deck

could probably make it a systemd unit, i have not tried that myself yet. Im in contact with support and supplied a bunch of logging related to the issue from my deck, maybe we all can do that? gives them more to work with.

[icezolation]

1. Germany (AVM FRITZ!Box 7490)
2. Automatic (static IP won't connect), ac/Wi-Fi 5, 80 MHz, WPA2
3. Other devices connected with no problems

[stuken]

Device: Asus RT-AC68U
Region: Ireland
Separate 5GHz SSID
Channel Bandwidth: 20/40/80MHz
Control Channel: Auto(100), Using DFS channels.

No other device on the network has dropping issue.

[Underdrill]

1 - UK (Vodafone Wi-Fi Hub, firmware version - 19.4.0551-3261103).
2 - Channel is set to automatic.
3 - My phone, switch and laptop maintain connection next to the AP.

Hope to not derail the thread (you can reply on my profile if you'd prefer), but would anyone be able to tell me the program that is used to input these sudo commands? I'm a complete novice to these linux command lines; cheers in advance!

Edit - Fatal Error X very kindly helped me out with this!

[Fatal Error X]

Originally posted by Underdrill:

1 - UK (Vodafone Wi-Fi Hub, firmware version - 19.4.0551-3261103).
2 - Channel is set to automatic.
3 - My phone, switch and laptop maintain connection next to the AP.

Hope to not derail the thread (you can reply on my profile if you'd prefer), but would anyone be able to tell me the program that is used to input these sudo commands? I'm a complete novice to these linux command lines; cheers in advance!

i added you, i can explain over chat

[SpaceKangaroo]

1. UK / BT Smart Hub 2
2. automatic / smart? - 2.4ghz channel 11/5ghz channel 36
3. Everything else runs perfect - Switch/TV/Phone etc.

Seems way worse in desktop mode? if I sit on network config on big picture I get no disconnects? guessing some sort of power saving/phone home/heartbeat thing?

[MatoiSumeragi45]

1france/livebox 3fr or Tp link4g cat6 ac1200
2.automatic
3. everything work perfectly only deck having wifi droping

[erokesha]

1. Poland / Orange - Funbox 6
2. Automatic
3. Everyting else works like a charm

I have two different networks one for 2.4 and second for 5. The issue only happen when I'm connected to 5 one (constant disconnects) where 2.4 works perfectly fine.

[SpaceKangaroo]

Tried power setting - seemed to work for a while then back to how it was. Sometimes if I power up the deck and then switch to desktop mode it'll get hung up on "updating steam..."

wifi icon will have a yellow exclamation mark and if I let it sit; it'll eventually just close the window and I'll loose track pad input/only touch works.

Only way out of that (without external usb hub) I've found is to reboot the system with power switch. If I open the network tab (via wifi icon) during the "updating steam.." window it'll suddenly proceed through the update check and all will be fine.

Doesn't happen all the time but may give some more indicators? (I assume most of the above is due to whatever loop steam locks itself in to check for updates then failing due to this wireless issue)

[Mayor Humdinger]

Originally posted by SpaceKangaroo:

Tried power setting - seemed to work for a while then back to how it was. Sometimes if I power up the deck and then switch to desktop mode it'll get hung up on "updating steam..."

wifi icon will have a yellow exclamation mark and if I let it sit; it'll eventually just close the window and I'll loose track pad input/only touch works.

Only way out of that (without external usb hub) I've found is to reboot the system with power switch. If I open the network tab (via wifi icon) during the "updating steam.." window it'll suddenly proceed through the update check and all will be fine.

Doesn't happen all the time but may give some more indicators? (I assume most of the above is due to whatever loop steam locks itself in to check for updates then failing due to this wireless issue)

I think the solution stopped working because of the update. Same happened with me, I reapplied the fix and its ok again. Probably should a command on the desktop to rerun it at every update until they fix it.

[Fatal Error X]

Originally posted by Fireman Sam:

Originally posted by SpaceKangaroo:

Tried power setting - seemed to work for a while then back to how it was. Sometimes if I power up the deck and then switch to desktop mode it'll get hung up on "updating steam..."

wifi icon will have a yellow exclamation mark and if I let it sit; it'll eventually just close the window and I'll loose track pad input/only touch works.

Only way out of that (without external usb hub) I've found is to reboot the system with power switch. If I open the network tab (via wifi icon) during the "updating steam.." window it'll suddenly proceed through the update check and all will be fine.

Doesn't happen all the time but may give some more indicators? (I assume most of the above is due to whatever loop steam locks itself in to check for updates then failing due to this wireless issue)

I think the solution stopped working because of the update. Same happened with me, I reapplied the fix and its ok again. Probably should a command on the desktop to rerun it at every update until they fix it.

it stops working as soon as you reboot the device, you have to reapply it then.

[SpaceKangaroo]

Ah that makes sense - cheers!

[LïghtbeamZ]

Have the same issue. WiFi on 5 GHz is constantly dropping out.

[Fatal Error X]

Originally posted by Nighty:

1. Germany (Google Wifi)
2. automatic
3. yes

Notes:
wifi disconnects every couple of minutes (exclamation mark) once i open the wifi settings it works again
checking for updates will give error

edit:

sudo iw wlan0 set power_save off

seams to fix the issue. i can search for updates again!

@resibik
you may contact me directly i am willing to help with any logs you might need as well as testing

Reach out to support, i have been in contact with ResibiK that way, i supplied logs and videos of the issue, its under investigation currently