error after factory reset

[Mr.V]

After resetting the Steam Deck to factory settings, I received an error message when installing a new version, the download continues, and the error crashes, I can't install anything and log in to my account. what to do?

[Bons]

You can install Steam OS fresh if you have an USB stick with a C connector or an A to C connector around.

The instructions to reinstall SteamOS fresh are here:

https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3

[PopinFRESH]

For clairty by factory reset do you mean via the SteamOS menus or by re-imaging the Steam Deck?

If the former, try booting from a recovery UFD and select the Re-image Steam Deck option from the recovery environment. This will wipe the internal storage and re-image it.

https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3

Also note, Valve just updated the recovery image last night to a new image with SteamOS 3.5.6 so if you already tried this with the older SteamdeckRecovery4 image then try to recreate your UFD using the new image and then re-image it again.

[Mr.V]

Originally posted by PopinFRESH:

For clairty by factory reset do you mean via the SteamOS menus or by re-imaging the Steam Deck?

If the former, try booting from a recovery UFD and select the Re-image Steam Deck option from the recovery environment. This will wipe the internal storage and re-image it.

https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3

Also note, Valve just updated the recovery image last night to a new image with SteamOS 3.5.6 so if you already tried this with the older SteamdeckRecovery4 image then try to recreate your UFD using the new image and then re-image it again.

After I made an installer on a USB stick, connected it to the console and entered it through the BIOS, after that he thought for a very long time and gave out a black screen.

[Mr.V]

Originally posted by Bons:

You can install Steam OS fresh if you have an USB stick with a C connector or an A to C connector around.

The instructions to reinstall SteamOS fresh are here:

https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3

After I made an installer on a USB stick, connected it to the console and entered it through the BIOS, after that he thought for a very long time and gave out a black screen.

[PopinFRESH]

Originally posted by Mr.V:

Originally posted by Bons:

You can install Steam OS fresh if you have an USB stick with a C connector or an A to C connector around.

The instructions to reinstall SteamOS fresh are here:

https://help.steampowered.com/en/faqs/view/1B71-EDF2-EB6D-2BB3

After I made an installer on a USB stick, connected it to the console and entered it through the BIOS, after that he thought for a very long time and gave out a black screen.

Did you use rufus or Etcher? If you used rufus try again to recreate the UFD using Etcher instead

EDIT: also when booting to the UFD to load the recovery environment it will take about 10 minutes or so to actually boot the compressed image