The new update is a disaster

[GandalfBaltasar]

Every game crashes since the update and the installation is checked... Great stable update...

[AntAskew]

Originally posted by Alecslee:

Out of curiosity, could you describe HOW are those crashes? I mean, the Game just stops working, black screen and crash, or the image freezes, the sound continues, then black screen, then the image came back frerzed, and then you have to exit the game in case the deck doesn't reboot itself?

If its the first case, maybe a 3.5.5 related bug, if its the second one, you are doomed XD, because those freezings are being present since the begining and once starts you are going to suffer them for ever no matter what, and valve hasn't ever solved them, they only makes RMA for everyone, but as It something inherit to the deck hard not even an rma asures you to not experiencing it again in the future.

Mine were kind of a mixture. But primarily the game would freeze the visuals and the audio would continue. Then after a few seconds the game would crash and I’d get a loading bar that would disappear shortly after. Then I’d be taken to the steam dashboard / home

I had one where the game just crashed and took me to the steam dashboard without the sound / lingering video.

I’ve rolled the OS version back and I’ve been playing for approx an hour without any issue. I’ve also raised a case with Steam as I don’t want to pin the issue as the OS and find out in a few weeks it’s actually an issue with the device itself.

[Unn4m3d (♥AUT♥)]

So just out of curiosity I installed the update, and I have to agree with the others - it's really bad. Hades, a game that works perfectly usually, suddenly got randomly choppy, load times took for what felt like forever (I thought the game crashed), where it usually loads in a second.

Valve needs to fix this asap.

[RedPhoenix1208]

Upgrade to the preview branch. 3.5.6 fixes the problem at least it did for me

[DankWestern]

I've had a plethora of issues, rollbacks of settings, external monitors ceasing to function for no reason, nintendo switch pro controller barely functioning as intended, but I've not had any of the games I routinely play crashing at any increased rate post-update.

[Unn4m3d (♥AUT♥)]

Originally posted by RedPhoenix1208:

Upgrade to the preview branch. 3.5.6 fixes the problem at least it did for me

I tried that, didn't work for me unfortunately.

[OldSchoolScrub]

Same. Games are constantly crashing to black screen. Then restarting into a os verifying install. Have tried all three update branches. Have re-installed games. Deleted proton files. Tried different versions of proton. I'm about to pull my hair out. They co pletely broke my deck and I'm genuinely furious about it.

[OldSchoolScrub]

Originally posted by RedPhoenix1208:

Upgrade to the preview branch. 3.5.6 fixes the problem at least it did for me

Didn't help me at all

[RedBaronK™]

I'm guessing people who ordered the OLED versions haven't received theirs yet? I'm curious if their decks will have the same problems with the 3.5 update.... If not maybe the update was made towards the new hardware and it breaks something for the current decks.

[SleeperService]

Same here. Game crashes, console freezes, still hearing sound despite the frozen image in some cases, automatic reboots...

This sounds oddly familiar to the same problems i had way back when i first got the steam deck. Support then suggested that i turn off the updated fan controls which actually solved the problem.
Unfortunately this setting doesn't seem to make a difference this time, regardless of whether it's on or off.

[Fibbitts]

Could this have anything at all to do with pre-compiled shaders? After the update my deck had to re-download a bunch of them, in a new format or something.

[deaddoof]

Originally posted by Misfit:

Its honestly a mess.
i use a normal steam deck and the official dock.
everything worked fine before.
no mods or anything and since the update its just horrible, it takes multiple restarts until i randomly get one that doesnt deactivate my monitor.

then i have to pray all usb ports work this time, damm no mouse, guess its restart gamble again.

then i start a game like elden ring, fresh install usually not a problematic game. crash at startup, restart gamble again.

the fact that i have to reconnect my xbox controller every time is the least annoying thing atm.

and this is a STABLE version?

I believe Elden ring has an anti cheat. I am trying to remember how I fix this issue upgrading from 3.4 -> 3.5

You have to delete certain steam files which does not become deleted when you reinstall the game. After you delete it and relaunch it, Steam will reinstall the anti cheat scripts which would fix the issue.

Edit: Found the thread

https://steamcommunity.com/app/1675200/discussions/1/3877093063232646398/

UPDATE: I fixed it! For anyone unfortunate enough to have a game refuse to launch and tried every fix posted anywhere and can't get it to launch, try finding its compatdata ID and delete its corresponding folder and manifest file in ".local/share/steam/steamapps/compatdata/"
This seems to be an extremely rare issue to have but I've seen a ton of examples of games not working online and the solution they use was factory reset, so before doing that try this.

Thank SargeCQB if it fixes your issue.

[lopezremi]

I had not played for a while, so when I started my steam deck yesterday, I did the update, and played a bit on Yuzu, with no problems.
Then, just a few hours ago, I plugged it into the dock (the official one), and I got a terrible quality display, and my wired Xbox controller was not working anymore. Then I restarted the deck, which should have initiated an update of the dock.
After the restart, nothing, not even the video signal is working.
So now I can't even plug it into the TV.
Do you know if this is also due to the recent deck update?
Thank you.

[deaddoof]

Originally posted by lopezremi:

I had not played for a while, so when I started my steam deck yesterday, I did the update, and played a bit on Yuzu, with no problems.
Then, just a few hours ago, I plugged it into the dock (the official one), and I got a terrible quality display, and my wired Xbox controller was not working anymore. Then I restarted the deck, which should have initiated an update of the dock.
After the restart, nothing, not even the video signal is working.
So now I can't even plug it into the TV.
Do you know if this is also due to the recent deck update?
Thank you.

You can reset the APU. Some internal settings might got changed.

steam://openurl/https://www.reddit.com/r/SteamDeck/comments/ywc7jb/troubleshooting_guide_for_all_users/

You can check whether the tv is connect.

find /sys -name "edid"

cat /sys/..../edid

into a bin file. Load it up into any edid viewer to see if your tv is detected.

It might show up in sudo dmesg.

[ShuJanine]

I hope they fix this new crashing issue, I never had any issues with the deck until this new update.

[Misfit]

Originally posted by lopezremi:

I had not played for a while, so when I started my steam deck yesterday, I did the update, and played a bit on Yuzu, with no problems.
Then, just a few hours ago, I plugged it into the dock (the official one), and I got a terrible quality display, and my wired Xbox controller was not working anymore. Then I restarted the deck, which should have initiated an update of the dock.
After the restart, nothing, not even the video signal is working.
So now I can't even plug it into the TV.
Do you know if this is also due to the recent deck update?
Thank you.

for wired xbox: you have to pull out the cable, hold the big xbutton on controller while pluging the cable back in.
you have to do this once every restart, then it works fine again.

very odd that you have to do this on the most generic controller around, such stuff should work without such nonsense.