No update on GLS tracking system for almost 3 weeks

[JackTheReaper]

Hi,
so the Steam Deck was supposedly shipped the 5th of July through GLS Netherlands.

Since then, it has been frozen in "Preadvice" status.

The worst thing, and the one i´m most afraid of, is that one of my friends ordered it a week later than me and it arrived last week (same city), so i´m afraid mine got lost or stolen or something.

I´ve already open a ticket with Steam Support. They´ve said that they´re investigating the issue and will update the ticket when they have any news. This was on Sunday, no update on the ticket since then either.

Has anyone gone trough a similar issue?

Thanks in advance.