Steam Deck

Steam Deck

oXYnary Jan 11, 2024 @ 2:03am
OLED Audio Jack Board Replacement. Fixed?
I realize there are other threads on the original issue with the shipped decks and the EM noise.  This is aimed at those that got their OLEDS back with replacement audio boards listed as the fix for the EM noise from the audio jack.  Did that fix the issue for you?

I still have it though it seems quieter.  I have a recording at 0 volume below as to show the noise I get from my IEMs.  I have to put the games at 50% volume to drown out that buzz playing in bed.  So I'm not sure if I am being overly critical, or have others noticed not enough improvement to hide the EM noise?

Below is a sample.
https://drive.google.com/file/d/1eTkYRq_Yxc81VB-zt7pIpg7sHMASSfEk/view?usp=drivesdk

Also, the grounding "fix" isn't a fix.  There is a YouTuber who totally disconnected his audio board so it was free floating and it still had the noise.

I have been offered a refund, I would rather just a new revision of the deck that stamps this out as I love the deck otherwise. I was at least implied by Support, a replacement wouldn't fix the issue.  I'm using this thread to see if I'm being overly critical.  I do play at lower audio levels and things like this can be distracting.

I wish GamersNexus would get their review out as they already recognized they had the issue on theirs.  I want to see if they sent in a repair and if they noticed a significant improvement.  

Separately, I think the people like me know that Bluetooth or USBC audio devices would "fix" it. That's not the point.
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Justwondering Jan 23, 2024 @ 4:59pm 
Did you send the deck back and has it come back with the same issue?

I have a support request open with Steam at the moment, I am looking to RMA my OLED steam deck to fix the noisey headphone socket... IMHO I would like it to be fixed as I feel it devalues my Steam deck, plus in say 12 months time if I decide to sell it, it has to be detailed as a issue.
oXYnary Feb 16, 2024 @ 7:17pm 
Originally posted by Justwondering:
Did you send the deck back and has it come back with the same issue?

I have a support request open with Steam at the moment, I am looking to RMA my OLED steam deck to fix the noisey headphone socket... IMHO I would like it to be fixed as I feel it devalues my Steam deck, plus in say 12 months time if I decide to sell it, it has to be detailed as a issue.

I did basically. It was slightly not as bad, but still present. I had to end up getting a full replacement unit (which works great) for it to be solved. (Sorry for the delay in response. Hopefully you got it figured out as well)
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Date Posted: Jan 11, 2024 @ 2:03am
Posts: 2