Steam Deck

Steam Deck

Melo.th Jun 17, 2024 @ 1:22pm
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Steam Deck Shipping and Delivery Time June 2024 Updated
For those who wants to buy or just bought a new Steam Deck, this post is for you. If you are an anxious person and are about to buy your new Steam Deck and want to check how long it will take to arrive, you might be in the right place. I've searched for discussions on Steam forums, X, and other forums about updated shipping times for Canada in June 2024, but I couldn't find any recent good information. Most topics were created during the initial release, so I decided to share my detailed timeframe here to give you an idea of when your Steam Deck is supposed to arrive. This is based on my personal experience. Feel free to contribute by sharing your own timeframe!

Delivery Address: Kanata, Ontario - Canada
Model: Steam Deck 1TB OLED
Dates and Times:
  • Purchase: June 7th (Friday), 3:52 am (2:52 am EST)
  • "Thank you for your Steam Purchase!" email: June 7th (Friday), 3:53 am (2:53 am EST)

  • Shipping Status: Processed payment
    Notes: "Our distributor has hit a processing backlog for orders to Canada. We are actively working through the issue and will ship your order as soon as we can. You will receive an email with tracking information once your order ships."
    Note: In a Reddit topic, a user named LTame mentioned, "This message has been there since the original launch and they just forgot to remove it. It's hardcoded on the page for years now.". Might be true, because I haven't experienced any delay.

  • Shipping Status: Packaged Items
    Status changed between: June 8th (Saturday), 11:00 pm (10:00 pm EST) and June 9th (Sunday), 2:16 pm (1:16 pm EST)
    Note: No email received during the status change.

  • Shipping Status: Picked up by carrier and Shipped
    Status changed at the same time: June 11th (Tuesday), 4:00 pm (3:00 pm EST)
    Package origin: Illinois, US

  • Shipping Status: Delivered
    Date and Time: June 13th (Thursday), 2:18 pm (1:18 pm EST)
    Expected delivery window: Between 10:20 am to 2:20 pm.

I know this is an old subject and maybe no one talk about it anymore, but one week ago I tried to find an updated topic like this and I couldn't, so I'm posting it for anyone still anxious about it. Hope this is helpful for you and this can calm you down, especially when you bought and was welcomed with the backlog message! :resmile:

UPDATE AUGUST 2024

I bought the Steam Deck Docking Station on August 21st, and I received it the following Monday, on the 26th. The delivery time was still within the expected 3-5 business days!
Last edited by Melo.th; Sep 4, 2024 @ 12:56pm
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Showing 16-30 of 46 comments
Christ Jul 8, 2024 @ 11:46am 
Ordered OLED 512gb July 2nd, order changed to packaged items on July 4th and just got the shipment notification today.
strike Jul 10, 2024 @ 6:40am 
Ordered the 1 TB OLED on July 9 at 10:25 AM ET. Delivery to Goderich, Ontario.

July 10, 9:40 AM ET - Status remained as “processed payment” since placing order.

July 10, 12:30 PM ET - Status updated to “packaged items.”

July 12, 5:42 PM ET - Status updated to “picked up by carrier and shipped.” Label created and shipped International Economy from Carol Stream, IL, via FedEx.

July 12, 8:40 PM ET - Shipping status has been updated and the scheduled delivery date is July 16 before 8:00 PM.

July 12, 9:21 PM ET - Shipping status has been updated and the scheduled delivery date is now July 15 before 8:00 PM. Early delivery.


FedEx is terrible. Early delivery of July 15 came and went. Package sat at a local facility the entire day, as well as the next day which was the initial delivery date. Got a delay notice and now it is late and won’t be delivered until July 17.
Last edited by strike; Jul 16, 2024 @ 3:35pm
Savyowl456 Jul 12, 2024 @ 6:02am 
Bought mine yesterday on the 11th before the sale ended and I just checked it rn but it's still in processing status since yesterday.

I'll update once it changes status
OrangeAgent Jul 13, 2024 @ 4:26pm 
So I ordered my deck on 4th and it was in my hand on the 11th I ordered the lcd 500 whatever gb version. So 7 days from ordering at 5.48 pm delivered on the 11th at 11:30 am that included a weekend. So it shouldn't take long fellow Canucks.
0yal Jul 18, 2024 @ 12:17am 
just ordered mine, hopping to get it before the 29th.. thats my vacation :(

update: within the same 24 hours of each other it has went to packaged and now to fedex and now saying it'll arrive monday. all of this was said AFTER the microsoft stuff too so hopefully it stays correct!
Last edited by 0yal; Jul 19, 2024 @ 6:56pm
Tendou Jul 18, 2024 @ 4:40pm 
St Catharines, Ontario
just bought one today from valve Refurbished , Im hoping ill get it by next week as im going out of town

Purchased date : 18 Jul, 2024 @ 4:22pm EST
Update : I just saw it says packaged items. July 19th. Hoping they also work on the weekend lol
Last edited by Tendou; Jul 19, 2024 @ 4:45pm
BoxOfSnoo Jul 22, 2024 @ 3:01pm 
Sherbrooke, Quebec

Bought my 512GB OLED on 3PM Friday, just thought to check my account page now (I was expecting an email). Today (Monday) as of 6PM it's at "Packaged Items" status.

Monday 9PM: Label created at 8PM, got the tracking number
Tuesday 3PM: (Fedex) We have your package/On the way
Thursday 8AM: (Fedex) In Montreal, customs cleared
12PM: Out for delivery

Barring any FedEx weirdness, looks like 4 business days, or 6 full days.
Last edited by BoxOfSnoo; Jul 25, 2024 @ 10:24am
5 days from order to arrival.
AuroraDee Jul 24, 2024 @ 4:03pm 
Anyone else seeing a message that distribution to Canada is backlogged on their tracking page? I'm wondering if this has just started in the last couple days. Would be just the luck when I finally commit to the purchase and now it is delayed. Hopefully turnaround is still at least as fast as everyone else has stated.
Last edited by AuroraDee; Jul 24, 2024 @ 4:11pm
ycwpilot Jul 24, 2024 @ 4:17pm 
I ordered mine yesterday, changed to packaged today. I wouldn't worry too much about it.
AuroraDee Jul 24, 2024 @ 4:32pm 
Originally posted by ycwpilot:
I ordered mine yesterday, changed to packaged today. I wouldn't worry too much about it.
That's good to know. Thanks.
ycwpilot Jul 25, 2024 @ 12:41pm 
Originally posted by AuroraDee:
Originally posted by ycwpilot:
I ordered mine yesterday, changed to packaged today. I wouldn't worry too much about it.
That's good to know. Thanks.
mine shipped today, should see it monday/tuesday in British Columbia
adanggas Jul 31, 2024 @ 10:18am 
Originally posted by ycwpilot:
Originally posted by AuroraDee:
That's good to know. Thanks.
mine shipped today, should see it monday/tuesday in British Columbia

Did you end up getting it? If so what day? Mine is shipping out today I’m also in bc. Was hoping to get it for the long weekend but I’m guessing it won’t make it.
mythicxhunt Aug 6, 2024 @ 6:04am 
Originally posted by adanggas:
Originally posted by ycwpilot:
mine shipped today, should see it monday/tuesday in British Columbia

Did you end up getting it? If so what day? Mine is shipping out today I’m also in bc. Was hoping to get it for the long weekend but I’m guessing it won’t make it.

Hey so sorry for the delay on replying to this. I got mine about 5 days after ordering it. The moment it said it was shipped out it was set for delivery the next day. It was shipping out only a state away as well but it came super fast.
Lukey Aug 28, 2024 @ 1:45am 
ordered mine today! hoping it gets here by next week. been anxious as ♥♥♥♥ waiting for it to ship out lol and i got that error still. from alberta
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Date Posted: Jun 17, 2024 @ 1:22pm
Posts: 46