Question Regarding the 512gb Refurbished Deck

[danj]

Hi, I was curious if the refurbished 512gb Steam Deck has the same benefits as the non-refurbished full-price one. The anti-glare glass, carrying case, virtual keyboard theme, and profile bundle are those. I am considering buying a Steam Deck and want to know exactly what I would get receive since the section regarding refurbished Steam Decks on the Store Page did not specify if the additional benefits are included or not. Any help is appreciated, thanks!

[cSg|mc-Hotsauce]

The FAQ is below the specs...

https://store.steampowered.com/sale/steamdeckrefurbished

Everything is the same except if the original owner redeemed the special profile and kb&m points shop items. Those can only be released by the original owner and are most likely redeemed forever.

[danj]

Originally posted by cSg|mc-Hotsauce:

The FAQ is below the specs...

https://store.steampowered.com/sale/steamdeckrefurbished

Everything is the same except if the original owner redeemed the special profile and kb&m points shop items. Those can only be released by the original owner and are most likely redeemed forever.

:summercat2023:

Great! So in theory it should come with at the minimum the anti-glare glass and the carrying case? Those two are the ones I care about most in the benefits package

[cSg|mc-Hotsauce]

Yup!

[CJM]

Originally posted by ♥♥♥♥♥♥♥♥♥♥♥♥:

Great! So in theory it should come with at the minimum the anti-glare glass and the carrying case? Those two are the ones I care about most in the benefits package

The etched anti-glare glass is the key feature of the 512GB model, more so than the disk space itself.

The Steam Deck is typically shipped inside the carrying case, and so there a reasonable assumption that it will continue to be shipped in such a carrying case. Note that all models are shipped in essentially the same carrying case.

[cSg|mc-Hotsauce]

Not the cases on the refurbished ones. Those get the same ones as they were returned with.

[CJM]

Originally posted by cSg|mc-Hotsauce:

Not the cases on the refurbished ones. Those get the same ones as they were returned with.

:summercat2023:

Generally speaking, I'm sure.

However, whenever a carrying case has suffered detrimental conditions and is unsuitable for a Certified Refurbished unit, what would Valve's solution be?

[Lohengrin]

I hope so because my refurbished deck is only 2 weeks old and I'm having problems already!

[danj]

Originally posted by Lohengrin:

I hope so because my refurbished deck is only 2 weeks old and I'm having problems already!

Really? I would contact Steam Support about that, mine has been working great for the past month or so.

[Shadow]

You find out if you get the profile with the refurbished one?