Steam Deck

Steam Deck

Anyone Else's USB-C Port Melted?(OLED)
Mine melted on my OLED. Was charging then smelt an electrical smoke type smell and found the charging port melted. Was using an Anker charger as my official one had issues since the day I got it.

Valve have let me return it despite being out of warranty and are sending a replacement so customer service has been excellent but has this happened to anyone else?
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MUD 7. mar. kl. 8:55 
I use a Lenovo travel charger interchangeably with the stock one, but they're both 45W. Everything is fine. What Anker charger did you use?
PrivateXTC 8. mar. kl. 1:54 
Anker Nano 2. Used it loads before then one day it just melted.
Mahjik 8. mar. kl. 3:06 
I doubt the charger had anything to do with it. Many people have used that one and I have a slightly larger Anker that I've used since the LCD was released with zero issues.
nicoper 8. mar. kl. 6:29 
There was a recent post on Reddit about this[redd.it], and a few more in the past if you search around. Not very common, but you aren't the first to have experienced this.
Haruspex 8. mar. kl. 7:50 
Oprindeligt skrevet af nicoper:
There was a recent post on Reddit about this[redd.it], and a few more in the past if you search around. Not very common, but you aren't the first to have experienced this.

One of those Reddit replies is probably the reason.

This, unfortunately, is a known issue with the design of USB-C connectors themselves.

The internal connector pitch is 0.5mm and mechanical stresses over time, especially if you regularly handle the device while it's plugged in, loosens the port. Eventually, it loosens enough that shorts can develop within the connector, which overrides the power regulation handshake with the power adapter feeding it. It then dumps 20v at its max wattage across the short, causing the heating and eventual melting.

All USB-C ports on all devices are vulnerable to this. But it's fairly rare unless the devices is handled a lot while plugged in. You see tons of this with the Quest VR headsets because those things encourage you to dive around like you are on an assault course while using the things. But you can also Google up examples of melting for most devices with these connectors, such as telephones, etc.
N 8. mar. kl. 9:35 
this is the exact reason I buy a right angle magnet adapter for all my devices (its also really nice being able to use 1 cable for everything.)
Prezidentas 8. mar. kl. 14:40 
Oprindeligt skrevet af N:
this is the exact reason I buy a right angle magnet adapter for all my devices (its also really nice being able to use 1 cable for everything.)
magnet adapters take protected internal contacts and put them outside, to an environment they weren't supposed to be. go to reddit r/usbchardware, there is a pinned thread about why magnet adapters are a bad idea.
N 8. mar. kl. 16:21 
Oprindeligt skrevet af Prezidentas:
Oprindeligt skrevet af N:
this is the exact reason I buy a right angle magnet adapter for all my devices (its also really nice being able to use 1 cable for everything.)
magnet adapters take protected internal contacts and put them outside, to an environment they weren't supposed to be. go to reddit r/usbchardware, there is a pinned thread about why magnet adapters are a bad idea.

yeah i read it, seems like its pretty rare to have a static discharge event that would nuke my deck. it depends highly on the design of the connector, as well as the company selling it. you get what you pay for as they say.

i also find it far more likely that my dog will drag my deck off the coffee table, or the weight of the cable will stress the chassis than some random static discharge event.
Sidst redigeret af N; 8. mar. kl. 16:23
PrivateXTC 10. mar. kl. 5:24 
Oprindeligt skrevet af Haruspex:
Oprindeligt skrevet af nicoper:
There was a recent post on Reddit about this[redd.it], and a few more in the past if you search around. Not very common, but you aren't the first to have experienced this.

One of those Reddit replies is probably the reason.

This, unfortunately, is a known issue with the design of USB-C connectors themselves.

The internal connector pitch is 0.5mm and mechanical stresses over time, especially if you regularly handle the device while it's plugged in, loosens the port. Eventually, it loosens enough that shorts can develop within the connector, which overrides the power regulation handshake with the power adapter feeding it. It then dumps 20v at its max wattage across the short, causing the heating and eventual melting.

All USB-C ports on all devices are vulnerable to this. But it's fairly rare unless the devices is handled a lot while plugged in. You see tons of this with the Quest VR headsets because those things encourage you to dive around like you are on an assault course while using the things. But you can also Google up examples of melting for most devices with these connectors, such as telephones, etc.

Interesting, I do handle it a lot while plugged in. In fact I have it exclusively plugged in for couch play, but I don't exactly move it around a lot. I don't ever take it out with me. Maybe I should unplug it from now on when using.
Haruspex 10. mar. kl. 7:26 
Oprindeligt skrevet af PrivateXTC:
Interesting, I do handle it a lot while plugged in. In fact I have it exclusively plugged in for couch play, but I don't exactly move it around a lot. I don't ever take it out with me. Maybe I should unplug it from now on when using.
Now I'm wondering if there's a way to mod in a magsafe wireless charger coil into the backplate of the Steam Deck. Might be an interesting project to look into.
Mahjik 10. mar. kl. 7:41 
Oprindeligt skrevet af PrivateXTC:
Oprindeligt skrevet af Haruspex:

One of those Reddit replies is probably the reason.

Interesting, I do handle it a lot while plugged in. In fact I have it exclusively plugged in for couch play, but I don't exactly move it around a lot. I don't ever take it out with me. Maybe I should unplug it from now on when using.

I play connected 90% of the time (whether direct power or power bank). Never had a problem. Now, I do make sure I use long cables so there is no stretching or pulling on the port.
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