Deck suddenly can't mount external HDD?

[RagahRagah]

Long story short I have an external HDD I transfer files to my Deck from. Always worked fine, both for my PC and my Deck. Recently had to reimage my Deck and upon doing so when I try to reconnect my external, the Deck simply says it can't mount the device. Nothing has changed and it still works fine on my PC. Is there perhaps some app/setting that I had on the Deck before that allowed it to work before but not now after reimaging the Deck?

[Edroh]

I had a similiar case where my external HDD was recognized by my Deck but was not being successfully mounted. The weird thing was that my Deck successfully mounted the HDD prior to this happening.

What solved my problem was using the Windows internal tool of error checking and optimizing disk drives - so maybe try this:

• Plug in HDD into your Windows PC
  
• Right click the HDD in File Explorer -> Properties -> "Tool" Tab
  
• Error Check and/or Optimize

Hope this helps

[RagahRagah]

Originally posted by Edroh:

I had a similiar case where my external HDD was recognized by my Deck but was not being successfully mounted. The weird thing was that my Deck successfully mounted the HDD prior to this happening.

What solved my problem was using the Windows internal tool of error checking and optimizing disk drives - so maybe try this:

• Plug in HDD into your Windows PC
  
• Right click the HDD in File Explorer -> Properties -> "Tool" Tab
  
• Error Check and/or Optimize

Hope this helps

I was told by someone else that this was a common issue with the current update of steam. I can't speak to the veracity of this. But in one swoop I updated to the newest version and also had my laptop re-scan my external drive and it "found errors" it corrected and since I did both of these things my external is working fine with my Deck again. In any case, thanks.