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but afaik Valve sold around 3 million Decks and I have seen quite a few posts of people running into problems while running different setups like external screens and controllers
and don't forget the Deck is running Linux so a lot of things Valve is doing, something that most gamers take for granted on Windows are usually either new on Linux or used to take a lot of tinkering, running something using Wine/Proton for example you can now just add whatever you want to run as a "non Steam game" and force the compatibility layer or you could use the usual Arch way of CLI only and GUI is for the weak and setup everything in a command line.
And don't forget we are pretty much early adopters and if you don't like Linux and the "limitations" that it bring, since Valve showed the rest of the industry the demand for a handheld PC now you have way more choices at more reasonable prices like the Ally, Legion GO and others at around 700$+ while before the Steam Deck they usually run over 1200$ and usually made in small numbers and crowdfunded at the same time
Because its a cheap and open device. Valve decided to delivery so much value that you still need 2x or 3x more bugs to deter most buyers.
People with problems are much more likely to post about it than people without. If your Deck is working fine, you're probably too busy playing games on it to post on the forums anyway.
Then for those people who do try and start a positive thread about the Steam Deck, it doesn't gain any traction and gets largely ignored.
Then there's just those few who seem to have a weird hatred of the Steam Deck, and they want nothing more than to see it fail. I struggle to find the motivation that drives these people. Did your girlfriend leave you for someone who owns a Steam Deck? Did someone with a Steam Deck laugh at your Nintendo Switch and call it a baby console for babies? Did a Steam Deck go out for cigarettes when you were growing up and never come back?
I don't know, it's kind of baffling.
Valve should just make it so your Deck after every 50ish hours of play time forces you to write a post in this forum and until you do your Deck is locked
jokes aside people who hate on the Deck usually have really shallow arguments and Valve is not forcing you to use it in a specific way, you can literally install Windows out of the box and/or use any other Store, hell if you are new to PC gaming the best value you could get out of the Deck is unironically to install Windows and use the Xbox game pass
You forget that not everyone actually is aware the STEAM Forums actually exists...
There are also People who go directly to the STEAM Support,
Rather then to the actual STEAM Forums For Issues...
There are also some People who bought more then One STEAM Deck,
because they are having issues with the previous one...
As someone had brought up in a recent Thread possibly on another Page...
There are also 3 things to remember about the STEAM Deck:
-- A.) The STEAM Deck hasn't been out long at all,
It's only been like a Year or something, & Some People
Have already reported that they've gone trhough 3 STEAM Decks,
That have all had failing broken down problems??
This really isn't a good sign for long term STEAM Deck Ownership,
or STEAM Deck Ownership of any kind...
-- B.) If Valve really wanted the STEAM Deck To Thrive On The Market?
Why Isn't Valve Actually Addressing Any Of The Hardware Issues??
Why Isn't Valve Actually Addressing Any Of The Bug Issues??
What? Are They On Some Kind Of Snail Crawling
In A Sandy Village, Type Of Paced Budget??
If your response is that they are focused on Computer STEAM??
Ehhh, They aren't exactly rolling out speedy fixes for this, either...
-- C.) Instead of my 3rd actual reason, what if the numbers
you are looking at, aren't actually legit numbers??
What if those multiple millions of STEAM Decks you are seeing,
Is actually a number that is being lied about...
They lie about their STEAM Reviews Constantly??
What makes you think their Sales on STEAM Deck are Legitly True?
Almost Forgot (Yes Game Hubs Handle Game Reviews)
But Valve Has Their Own Games, & These Games
Have Their Own Reviews... (& They Lie About These Reviews, Too)
I Will Leave You To Be Amungst Each Other,
Some Other People May Join, Or Leave??
Whichever it is...
I'm Out, Peace!
A.I don't know how people are managing to break their Steam decks so fast, I have mine since august 2022 and only in 2023 I used it for over 1400h only counting Steam games
probably over 3000h if you count non steam games and the last few months of 2022
also you can RMA your Deck for every defects, and I had a friend RMA (for free) his Deck over 6 months since he bought it for probably the weird Battery BIOS bug that drops you GPU frequency to 400Mhz
B. there are over 306 post in Event and announcements and 99% of them are the changelog for a new update on the Beta branch, you literally get a new update every 3-4 Days if you run "Main - Beta branch" like I do, sure they won't fix every weird bug, but trust me it's way better than it was in August 2022 when I first got it, and most of my problems I ever encountered are Linux related more than anything else
C. Valve is a Private company they have no obligation to disclose anything, they have no stakeholder to impress and literally the only reason they took a risk and developed the Deck and SteamOS is simply because they wanted to improve a part of the market that they felt was really neglected, as far as reviews goes, literally every single outlet liked the Deck but complained about the software and most of those reviews put heavy emphasis on the fact that the Deck is still quite rough around the edges and to get it only if you were willing to tinker with it a lot and willing to swap to Linux.
Just posting to say everything is fine with mine and enjoying it immensely.
Like…immensely.
Thanks Steam.
Had the deck working flawlessly since day 1 Firmware 1?
Occasionally having to reset it when Linux would not behave as expected, as I used it for EmuDeck. The dammed thing was so good, I kept taking hits from broken updates, borked firmware, and bloody roll backs to name a few, as like I said, when it was working, oh, my, was it’s a beautiful thing to surmise…..
But after so many Linux failures, I give up until the next major firmware revision… 4.0 I’m talking to you…
All I ever get now is errors and aborts even just trying to install something from Discover for pickles sakes…
Grrr.
So it’s back in the box to a later date, and now I’m looking at picking up an Alienware m16 instead..
Just something that works out the box.
Tired of gathering books on Linux just to get terminal, Samba etc working as expected.
It was good, but I doubt it will be again.
Sorry, I don’t mean to be pessimistic but SteamOS, for which I have great hopes for, is just a never ending beta at this point, and that gives me trepidation going into the future.
As for the others, here in the forums, if they are genuine, and not baiting and spamming the report button, there are some genuinely refreshing people about, pooling knowledge to solve issues. So good on those that have been like such ..