No sound anymore from one day to another ey

[QueckSilber]

Hi.. I have no sound more... I try all.. Bios.. Reset.. Software reset... I have no Bluetooth connecting with other things.. In desktop mode it dot show the speaker.. I think it's the hardware e.. It's broken?! Can some one help plz

[deaddoof]

This problem feels odd

04:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor [1022:15e2] (rev 50)
Subsystem: Valve Software ACP/ACP3X/ACP6x Audio Coprocessor [1e44:1776]
Flags: bus master, fast devsel, latency 0, IRQ 66
Memory at 80380000 (32-bit, non-prefetchable) [size=256K]
Capabilities: <access denied>
Kernel driver in use: snd_pci_acp5x
Kernel modules: snd_pci_acp5x, snd_sof_amd_vangogh

OS sees your device but userspace does not. Very odd.

Can you run

alsa-info.sh

script? Can you post the alsa-info here or the Steam OS issue page? Even if it's your system, userspace should always see the audio device.

The script will generate a file in /tmp named `alsa-info.txt.q??????` You can post that file in steam issue page below.

https://github.com/ValveSoftware/SteamOS/issues

You may need to re install the OS bits. Some setting is messed up in your installation.

[QueckSilber]

Publicado originalmente por deaddoof:

This problem feels odd

04:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor [1022:15e2] (rev 50)
Subsystem: Valve Software ACP/ACP3X/ACP6x Audio Coprocessor [1e44:1776]
Flags: bus master, fast devsel, latency 0, IRQ 66
Memory at 80380000 (32-bit, non-prefetchable) [size=256K]
Capabilities: <access denied>
Kernel driver in use: snd_pci_acp5x
Kernel modules: snd_pci_acp5x, snd_sof_amd_vangogh

OS sees your device but userspace does not. Very odd.

Can you run

alsa-info.sh

script? Can you post the alsa-info here or the Steam OS issue page? Even if it's your system, userspace should always see the audio device.

The script will generate a file in /tmp named `alsa-info.txt.q??????` You can post that file in steam issue page below.

https://github.com/ValveSoftware/SteamOS/issues

You may need to re install the OS bits. Some setting is messed up in your installation.

What is os bits my friend?
I can try it.. Iam not very good at this thinks 😅

[QueckSilber]

Hart to post here.. Steam don't react ecerytime.. Shop community and so don't load.. Only black. I read most about my. Mobile 📱

[QueckSilber]

ALSA Information Script v 0.5.3
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

dmesg
lspci
aplay
amixer
alsactl
rpm, dpkg
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)

See '/usr/bin/alsa-info.sh --help' for command line options.

dmesg: read kernel buffer failed: Operation not permitted
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://alsa-project.org/db/?f=ee2884f6601ce0ad2395b9eb4b813d374f18f1f9
Please inform the person helping you.

[QueckSilber]

Maybe something looks strange.. I try the pipewire Kommando fix... I see now inactive devices.. But only a empty invisbel button dummy audio or so... I can't klick.. Steam game mode show me auto_null now.. It's not better.. I reinstall steam with a USBc stick 5x times.. U think this is broken?

[deaddoof]

Publicado originalmente por QueckSilber:

Maybe something looks strange.. I try the pipewire Kommando fix... I see now inactive devices.. But only a empty invisbel button dummy audio or so... I can't klick.. Steam game mode show me auto_null now.. It's not better.. I reinstall steam with a USBc stick 5x times.. U think this is broken?

Did you to resintall Steam OS from scratch? Did you install the OS from recovery because your sound issue may merit a clean reinstall.

http://alsa-project.org/db/?f=7f7d1c2fd5ecbe6ce32651daf3baf199099273e4

For reference, this is my alsa info. I am running steam os 3.5.13

You will notice acp5x in my alsa info. acp5x is the audio chip.

Did you change anything in the BIOS? Did you touch it?

[deaddoof]

Here is the link for recovery directions

https://help.steampowered.com/en/faqs/view/1b71-edf2-eb6d-2bb3

[deaddoof]

You can try removing pipewire config if you have it.

~/. config/pipewire

I do not know what settings you touched. I do not know how to allow pipewire se your audio devices.

[QueckSilber]

Publicado originalmente por deaddoof:

You can try removing pipewire config if you have it.

~/. config/pipewire

I do not know what settings you touched. I do not know how to allow pipewire se your audio devices.

Thx dude but the device go back to valve.. Thx 4 all 😘

[deaddoof]

Publicado originalmente por QueckSilber:

Publicado originalmente por deaddoof:

You can try removing pipewire config if you have it.

~/. config/pipewire

I do not know what settings you touched. I do not know how to allow pipewire se your audio devices.

Thx dude but the device go back to valve.. Thx 4 all 😘

Good decision.

[QueckSilber]

Publicado originalmente por deaddoof:

Publicado originalmente por QueckSilber:

Thx dude but the device go back to valve.. Thx 4 all 😘

Good decision.

Thhhhhhxxx 🤗