Water Damage

[Incuboy]

Last night my cats spilled soup onto my steam deck and I’m not sure if I can get it fixed with the one year warranty or not? Would anyone know if it’s covered of what I should do?

[Haruspex]

I don't think accidental damage is covered, but you can send a ticket and try anyway.

[cSg|mc-Hotsauce]

Originally posted by Incuboy:

Water Damage

Last night my cats spilled soup onto my steam deck and I’m not sure if I can get it fixed with the one year warranty or not? Would anyone know if it’s covered of what I should do?

Read section "3.0 Exclusions" here...

https://help.steampowered.com/en/faqs/view/4E41-6123-79EF-25BA

[invision2212]

this is why dogs are better. the dog would have ate the soup leaving nothing to spill

[Polaris]

Originally posted by Incuboy:

Last night my cats spilled soup onto my steam deck and I’m not sure if I can get it fixed with the one year warranty or not? Would anyone know if it’s covered of what I should do?

"The Deck came with that soup all over it! Honest!"
or ask if they have any crackers they can spare...

[Tipsyricky]

Did valve fixed it for you?

[Lruce_Bee]

Originally posted by Incuboy:

Last night my cats spilled soup onto my steam deck and I’m not sure if I can get it fixed with the one year warranty or not? Would anyone know if it’s covered of what I should do?

I would say this is very unlikely to be covered by a Valve warranty.
In the UK, we have accidental damage covered by house insurance, so if you have that, then it's probably worth pursuing that route instead.