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vnsfurs Dec 28, 2023 @ 5:51pm
Headphone buzzing on oled
This is killing me, my only chances to play require I use headphones. Really hope they address this soon seeing as a lot of people are impacted
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Showing 1-5 of 5 comments
Mahjik Dec 28, 2023 @ 6:50pm 
I believe if you contact support, they have a fix for it but it requires sending it back to Valve. IIRC, this was mentioned in another thread.
#1
vnsfurs Dec 28, 2023 @ 7:26pm 
Originally posted by Mahjik:
I believe if you contact support, they have a fix for it but it requires sending it back to Valve. IIRC, this was mentioned in another thread.
Thx I’ll contact them
#2
Haruspex Dec 28, 2023 @ 8:35pm 
Some people have had luck turning the screws holding the headphone jack daughterboard out by about 1/2 of a turn, or using a tiny washer so the screws can't penetrate as far. A few others have actually insulated the screw holes with Kapton tape. I personally wouldn't recommend the second method, as screwing with the grounding of devices can be a bad idea.

If you're not a fan of the DIY route, yeah, Valve is offering a free fix if you're okay with sending your Deck off for a couple of weeks.
#3
Prezidentas Dec 29, 2023 @ 12:07am 
Originally posted by Haruspex:
Some people have had luck turning the screws holding the headphone jack daughterboard out by about 1/2 of a turn, or using a tiny washer so the screws can't penetrate as far. A few others have actually insulated the screw holes with Kapton tape. I personally wouldn't recommend the second method, as screwing with the grounding of devices can be a bad idea.

If you're not a fan of the DIY route, yeah, Valve is offering a free fix if you're okay with sending your Deck off for a couple of weeks.
the board is SUPPOSED to be grounded to the rest of the internals. it's a workaround, not a fix. only valve is currently fixing it.
#4
vnsfurs Dec 30, 2023 @ 10:25am 
For anyone curious I contacted support and this is what they said:

“ Thank you for the information above.

We are aware that a small number of customers using certain headphone types with their Steam Deck OLED may be sensitive to the behavior you're describing.

If it's bothersome to you, we can bring your unit in for a simple repair service to address the issues. Please confirm whether you'd like to proceed with that.

Steam Support
Jessy”

Hopefully it won’t take too long
#5
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Steam Deck > General Discussions > Topic Details
Date Posted: Dec 28, 2023 @ 5:51pm
Posts: 5

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