Anybody else got dead pixels?

[Shibby]

I have 2 that are not even in the same area. I am glad I splurged for the LE Deck so they could use the non Samsung panels in them. Sucks that now the LE I bought is going to have to be sent back.

[Jenaverse]

I wasn’t going to go looking for dead pixels whatsoever… but then playing some games and looking through my game library 😬

1 small dot that I thought might just be dust or a smudge. Did dead pixel test the works, it still stared at me. Checked my panel and I have boe oled panel.

I’m eh about it as it’s not dead center, so I’ll see how much it distracts me in games. I just don’t have the energy to process and wait for replacement. A bit bummed I didn’t get a Samsung oled panel, mildly feel ripped off 😅

Forgot to add, 1TB LE Illinois USA shipment.

[Shibby]

Yep, I saw one in a game I loaded up and then ran the pixel checker test and found the other one. Really sucks and it seems to be an issue that some of us are getting.

[Jenaverse]

https://www.reddit.com/r/SteamDeck/comments/182t8hr/lets_check_if_you_have_samsung_or_boe_oled_panel/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button

After looking at reports from those who posted their panel brands, dead pixels are majority from Oled LE models that have BoE panels, which Valve made first after making a deal with them. Samsung panels came after with the Oled 512 and non-LE 1tb.

So we paid Valve more for screen lottery. I feel like we played ourselves. GG Valve, gg 😭💔

[Adolf]

Yea just saw Cryobytes live stream and he also had BoE panel on his LE edition. He checked the panel for dead pixels but there was none. It seems that really all LE decks have BoE panels.

[NapalmDest54]

Dead pixel on my Limited Edition model. Seems the Limited Edition models use a BOE panel and is prone to dead pixels.

[Shibby]

I wonder how Valve is going to be handling this going forward. I hate that they went with the BOE panels on the most expensive version. I haven't heard back from Steam support yet but will update when I do.

[Sakrilegious]

LE BOE here no dead pixels just WiFi issues, which seem will need a software / firmware update to resolve

[Shibby]

Originally posted by Sakrilegious:

LE BOE here no dead pixels just WiFi issues, which seem will need a software / firmware update to resolve

Very lucky that no pixels are dead on your panel. I hope Valve can get me one like yours. Sucks to hear about the WiFi issues you are having. Is it just not staying connected or is it slow? My WiFi maxed out my download speeds when putting new games on it.

Originally posted by DeRanger:

BOE is well on it's way to becoming a meme... Sorry for all the LE owners having their experiences ruined by bad QC...

It's kind of a meme at this point looking around online. I am sure the Samsung ones have them as well but I haven't been able to find a post saying they had any dead pixels on it. Such a shame they went with BOE for the highest priced model or for any model honestly.

I have had 4 Samsung OLED phones the past few years and none have had dead pixels and I even have a Samsung watch with OLED and no dead pixels. Cheapening out on the main selling point is disappointing to me. And it's made worse considering the panel has way less pixels on the screen so a dead one sticks out more than when you have a much higher pixel density on like a TV.

[Haruspex]

I used this site[lcdtech.info] to check.

You can run this in Konsole to see which OLED panel you have.
cat /sys/class/drm/card0-eDP-1/edid | hexdump -C

You'll get an output that looks like this[imgur.com].
The marked number is what you'll check, and it means the following:

• 01: 800x1280 @59.998545 (BOE, LCD)
  
• 02: No longer present
  
• 03: 800x1280 @90.003892 (Samsung, OLED)
  
• 04: 800x1280 @90.061454 (BOE, OLED)

(Information from a helpful Reddit post)

I have the 512 GB OLED. No dead pixels that I can see. I have the Samsung panel.

[nephalim]

This is one thing definitely worthy of criticizing Valve over. Why use cheaper panels on the expensive models? If I bought and LE I would return it for a regular model. Don't bother RMA, the issue is widespread, you are just rolling the dice.

[Shibby]

Originally posted by nephalim:

This is one thing definitely worthy of criticizing Valve over. Why use cheaper panels on the expensive models? If I bought and LE I would return it for a regular model. Don't bother RMA, the issue is widespread, you are just rolling the dice.

I agree but I am willing to let them try and make it right before I get my pitchfork out.

[Jenaverse]

Just look up Samsung and BoE lawsuit, explains the two oled brand panels.

[Shibby]

Originally posted by Jenaverse:

Just look up Samsung and BoE lawsuit, explains the two oled brand panels.

Well from some quick reading it seems that BoE likes to take other people's tech and produce it as cheaply as possible which is probably why we are running into so many reports of pixels being dead on BoE OLED decks. IDK why Valve would do something like this as it seems this company has a history of doing this. Still annoyed that the cheaper model gets Samsung screens and the most expensive ones get the BoE knockoffs of Samsung panels if Samsung is to be believed in their lawsuit.

[Darkness of Fam]

no dead pixels at the moment, LE Deck with hex 04 panel
00000000 00 ff ff ff ff ff ff 00 59 96 04 30 01 00 00 00 |........Y..0....|

[Jenaverse]

Originally posted by Shibby:

Originally posted by Jenaverse:

Just look up Samsung and BoE lawsuit, explains the two oled brand panels.

Well from some quick reading it seems that BoE likes to take other people's tech and produce it as cheaply as possible which is probably why we are running into so many reports of pixels being dead on BoE OLED decks. IDK why Valve would do something like this as it seems this company has a history of doing this. Still annoyed that the cheaper model gets Samsung screens and the most expensive ones get the BoE knockoffs of Samsung panels if Samsung is to be believed in their lawsuit.

BoE made panels for Samsung to begin with so in my eyes the quality is 50/50. I’ve had Samsung tv and monitors with dead pixels so I’m just not surprised at this point.

The only thing that’s keeping me from rma is whoever put my oled together did a fantastic job vs whoever put my Q1 lcd blindfolded. I’d prefer zero dead pixels but it’s in a location that I hardly notice during gameplay.

Definitely stinks we get charged extra for screen lottery, I get Nintendo ptsd.