Steam Deck

Steam Deck

OverHeat Nov 23, 2023 @ 8:08am
Fellow Canadian, did you received you LE steam deck oled
Bought one on my GF account at 1:49pm and it’s still stuck at packaged after 1 week. What is going on???
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Showing 1-11 of 11 comments
TristanMike Nov 23, 2023 @ 8:15am 
Well, technically, it hasn't been 1 week quite yet. It also said "Shipping 1-2 Weeks" and furthermore, when you go to your shipping details it tells you their distributor is experiencing delays....so do with that what you will.
OverHeat Nov 23, 2023 @ 8:19am 
Thx for the reply guess Im going to learn to be more patient 😜
UndoneBahamut Nov 23, 2023 @ 6:10pm 
I also got a Limited Edition deck, ordered to Montreal. I am also still waiting on it being shipped, stuck at "packaged item".

What's annoying is that my receipt lists the order time as EXACTLY 1pm PST. I literally bought it the second they became available so am a little confused as to how I've ended up in a queue behind a lot of other Canadian users.

Maybe shipping is more complicated to Quebec? Hard to say but it is frustrating to not get any official updated from Valve as part of the process, especially when I bought a special model at a higher price.
TristanMike Nov 23, 2023 @ 6:55pm 
Originally posted by UndoneBahamut:
I also got a Limited Edition deck, ordered to Montreal. I am also still waiting on it being shipped, stuck at "packaged item".

What's annoying is that my receipt lists the order time as EXACTLY 1pm PST. I literally bought it the second they became available so am a little confused as to how I've ended up in a queue behind a lot of other Canadian users.

Maybe shipping is more complicated to Quebec? Hard to say but it is frustrating to not get any official updated from Valve as part of the process, especially when I bought a special model at a higher price.
I assume the delay is because it's the LE version. Other Canucks got the standard OLED version it seems.
Zhuzsdar Nov 24, 2023 @ 5:02am 
Originally posted by TristanMike:
Originally posted by UndoneBahamut:
I also got a Limited Edition deck, ordered to Montreal. I am also still waiting on it being shipped, stuck at "packaged item".

What's annoying is that my receipt lists the order time as EXACTLY 1pm PST. I literally bought it the second they became available so am a little confused as to how I've ended up in a queue behind a lot of other Canadian users.

Maybe shipping is more complicated to Quebec? Hard to say but it is frustrating to not get any official updated from Valve as part of the process, especially when I bought a special model at a higher price.
I assume the delay is because it's the LE version. Other Canucks got the standard OLED version it seems.

No, plenty of us non-LE day 1 purchasers from Canada are stuck on packaged with support refusing to provide any timeline.
Blood Wolfe Nov 24, 2023 @ 6:13am 
Ordered the 16th at 1:20 and still stuck on "packaged"
OverHeat Nov 24, 2023 @ 1:01pm 
Mine just shipped
Sean Nov 24, 2023 @ 1:22pm 
Mine shipped out this morning
Zhuzsdar Nov 24, 2023 @ 1:39pm 
Still on packaged....
MPFB Nov 24, 2023 @ 2:10pm 
Mine shipped this afternoon.

Just flipped over to "We have your package". Delivery scheduled for Monday!
Last edited by MPFB; Nov 24, 2023 @ 2:34pm
Despairwave Nov 24, 2023 @ 2:23pm 
I got mine last night. It was a bit of a nightmare because Valve did not provide me with a tracking number and I was unable to pick it up without one, but after a phone call by the clerk, they accepted the door delivery tag instead.
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Date Posted: Nov 23, 2023 @ 8:08am
Posts: 11