Steam Deck

Steam Deck

(^‿^) Dec 10, 2023 @ 9:39am
Why "no user reviews" for the Steam Deck?
I want to know the personal opinion from Steam Deck users after using said product.

And I also want to know why Valve is trying to silence this opinions because they are making it look like they have something to hide.

Does anyone have any idea why Valve doesnt want to allow "user reviews" for the Steam Deck and the docking station?
Originally posted by Drak3:
Originally posted by ¯\_(ツ)_/¯:
Originally posted by Drak3:
Probably due to trolling reviews. The Controller was a bizarro experiment and the Link was the Link.
A quick peruse of the forum and you’ll probably see what I’m talking about.

That said, there are issues with the first wave of OLED decks (don’t know how wide spread those issues are) and with SteamOS 3.5. Might want to wait a bit.
Thanks for your response, I understand what you are saying but software on steam can also get trolling reviews and unfinished games also have plenty of issues so I still dont get why they made that decision to keep allowing "user reviews" for software but never again for hardware.

What is it only about hardware reviews that Valve is so scared about? :brazen:
Hardware =/= software.
With software, it’s easy to check user reviews with the seller against third party sources. There’s no QC process that could result in a bad batch, a golden sample, or a statistical outlier. The software the professional reviewer gets is the software that the end user gets.
That’s not the case with hardware. There’s also a massive incentive for a company to dump the worst reviews they receive to boost the average score when you’re also the main retailer. Hardware reviews on other retailers are notoriously unreliable because of things like that, and there’s only 3 real solutions to that:
1) Vet every single review, and find a way to make the entire process transparent (That would cost too much)
2) Disable user reviews on the first party retailer (what Valve did)
3) Do nothing. Ignore the problem and let customers fend for themselves. (This is what every other retailer does).

With software, Valve is a third party retailer for 99.99% of the software on Steam, and what little software they do offer is legacy and already made the majority of potential sales. There’s no big incentive to skew reviews in their favor (especially since they make money on every sale regardless).

Ask yourself this: Outside of this forum, what’s the general opinion of the Deck? It’s pretty damn positive.
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Showing 31-45 of 69 comments
Mr Cook Dec 11, 2023 @ 7:45am 
Originally posted by Drak3:
Originally posted by Mr Cook:
Valve just won't allow u to hurt their product in their store.
Already explained why that argument doesn’t work. Not hiding reviews but maintaining a forum breaks your argument. The fact that they could easily manipulate reviews but chose not to breaks your argument. The fact that the Deck has a favorable general opinion from most reviewers and outside this forum breaks your argument.
The forum is full of fanboys to defend the company they worship and bury complaints, Reviews can disable comments and they pile up. So nope. Valve can enable reviews anytime to prove your bs argument right. Review manipulation has been a thing, go visit skullgirls forum to have a taste. Got any more fanboy material to throw at me? :D
cSg|mc-Hotsauce Dec 11, 2023 @ 8:59am 
Originally posted by element109:
Originally posted by cSg|mc-Hotsauce:

Nothing is "sus" about not having reviews for 2 physical products among 86k digital products.

:summercat2023:
Au contraire mon frere, having the exact numbers and

Originally posted by cSg|mc-Hotsauce:

Valve stopped allowing reviews on hardware when the Index released. No reasons why were ever mentioned.

The Link and Controller both had them.

:summercat2023:
makes it even more sus.

You must be :trolling: or have you become cSg|mc-Hotsus?

Valve doesn't want to release full sales numbers. Having reviews can help track sales and when purchases were made. Valve only tells the public when they feel a number threshold has been met but no specifics other than that.

:summercat2023:
[?]legit Dec 11, 2023 @ 4:10pm 
This is sus indeed. Would also call myself a steam fanboy (just look at my profile :pinballskull:), but the missing reviews are a bad move by valve. This should change asap.
Boblin the Goblin Dec 11, 2023 @ 4:22pm 
Originally posted by ?legit:
This is sus indeed. Would also call myself a steam fanboy (just look at my profile :pinballskull:), but the missing reviews are a bad move by valve. This should change asap.


No way to completely verify who owns a Deck.
(^‿^) Dec 13, 2023 @ 9:53am 
Originally posted by Drak3:
Probably due to trolling reviews. The Controller was a bizarro experiment and the Link was the Link.
A quick peruse of the forum and you’ll probably see what I’m talking about.

That said, there are issues with the first wave of OLED decks (don’t know how wide spread those issues are) and with SteamOS 3.5. Might want to wait a bit.
Just to be clear, when you say "there are issues with the first wave of OLED decks" you are talking about OLED burning rigth?
Drak3 Dec 13, 2023 @ 10:14am 
Originally posted by ¯\_(ツ)_/¯:
Originally posted by Drak3:
Probably due to trolling reviews. The Controller was a bizarro experiment and the Link was the Link.
A quick peruse of the forum and you’ll probably see what I’m talking about.

That said, there are issues with the first wave of OLED decks (don’t know how wide spread those issues are) and with SteamOS 3.5. Might want to wait a bit.
Just to be clear, when you say "there are issues with the first wave of OLED decks" you are talking about OLED burning rigth?
Not burn in. The OLED decks have new Wifi cards, and there are wifi compatability problems. Some of us thing that the root cause is a driver issue, so there probably won’t be a fix until the hardware vendor for the card (IIRC Qualcomm) makes a new driver for Valve. There’s also been some issues with the 3.5.x updates. If you’re not a tinkerer, it’s best to wait a bit (this is just generally true of all handheld PCs, TBH. It took months for the ROG Ally software to become decent, and software for the Legion Go is hot garbage right now).
Kivit Dec 13, 2023 @ 2:20pm 
the bumper buttons broke on mine with a 3 months of casual use. Not using the excessively, always put it in the case and treated it well. For now I just rebind their use to the back grips but im trying to get it sent in for repair soon

Besides that, my deck is perfect.
Greta Thu'umberg Dec 26, 2023 @ 5:13pm 
Because the hardware is Wish.com quality and they rarely last past a year, to make it worse Valve puts as many obstacles in the RMA process as it can. The Deck is also known to brick MicroSD cards which I'm sure would result in plenty of negative reviews from users whose cards were fried: https://www.reddit.com/r/SteamDeck/comments/t60ajc/whenever_i_reboot_i_get_0x0_fails_with_device/

Just look up "Steam deck bricked no RMA" and "Steam Deck bricking SD cards" and you'll realize that if it could be reviewed it would probably be rated worse than Cities: Skylines II. And Valve doesn't want that.
TristanMike Dec 26, 2023 @ 6:01pm 
Originally posted by Greta Thu'umberg:
Because the hardware is Wish.com quality and they rarely last past a year, to make it worse Valve puts as many obstacles in the RMA process as it can. The Deck is also known to brick MicroSD cards which I'm sure would result in plenty of negative reviews from users whose cards were fried: https://www.reddit.com/r/SteamDeck/comments/t60ajc/whenever_i_reboot_i_get_0x0_fails_with_device/

Just look up "Steam deck bricked no RMA" and "Steam Deck bricking SD cards" and you'll realize that if it could be reviewed it would probably be rated worse than Cities: Skylines II. And Valve doesn't want that.
Reddit: Your Trusted Source of Information Since Never.
Mahjik Dec 26, 2023 @ 6:29pm 
Originally posted by Greta Thu'umberg:
....

Valve made the decision long before the Deck was even made or sold. For example, check the Valve Index VR:

https://steamcommunity.com/app/1059530/reviews/

which was released before the Deck. So your narrative doesn't match the timeline.
cSg|mc-Hotsauce Dec 26, 2023 @ 6:34pm 
They stopped when they switched over to the new hardware page layout for the Index.

:winterbunny2023:
[?]legit Dec 26, 2023 @ 6:39pm 
Originally posted by Mahjik:
Originally posted by Greta Thu'umberg:
....

Valve made the decision long before the Deck was even made or sold. For example, check the Valve Index VR:

https://steamcommunity.com/app/1059530/reviews/

which was released before the Deck. So your narrative doesn't match the timeline.
That is an observation, not a reason.




Originally posted by Greta Thu'umberg:
Because the hardware is Wish.com quality and they rarely last past a year, to make it worse Valve puts as many obstacles in the RMA process as it can. The Deck is also known to brick MicroSD cards which I'm sure would result in plenty of negative reviews from users whose cards were fried: https://www.reddit.com/r/SteamDeck/comments/t60ajc/whenever_i_reboot_i_get_0x0_fails_with_device/

Just look up "Steam deck bricked no RMA" and "Steam Deck bricking SD cards" and you'll realize that if it could be reviewed it would probably be rated worse than Cities: Skylines II. And Valve doesn't want that.
Agreed.
MISO4EVER Dec 26, 2023 @ 10:28pm 
Because they won’t want us exposing all the issues wrong with the device. They’d rather no reviews than anything negative. And after their recent doo doo can update that bricked peoples decks and cause many issues with battery / audio / crashes etc they wouldn’t want anyone giving a bad review and losing sales.
(^‿^) Dec 26, 2023 @ 10:37pm 
Originally posted by Greta Thu'umberg:
Because the hardware is Wish.com quality and they rarely last past a year, to make it worse Valve puts as many obstacles in the RMA process as it can. The Deck is also known to brick MicroSD cards which I'm sure would result in plenty of negative reviews from users whose cards were fried: https://www.reddit.com/r/SteamDeck/comments/t60ajc/whenever_i_reboot_i_get_0x0_fails_with_device/

Just look up "Steam deck bricked no RMA" and "Steam Deck bricking SD cards" and you'll realize that if it could be reviewed it would probably be rated worse than Cities: Skylines II. And Valve doesn't want that.
Yeah but like someone else pointed out, it also seems kind of odd the fact that valve host this forum about the steam deck where you and me can review it negatively and they wont close this discussion or try to silence us in any way
MISO4EVER Dec 26, 2023 @ 10:41pm 
Originally posted by ¯\_(ツ)_/¯:
Originally posted by Greta Thu'umberg:
Because the hardware is Wish.com quality and they rarely last past a year, to make it worse Valve puts as many obstacles in the RMA process as it can. The Deck is also known to brick MicroSD cards which I'm sure would result in plenty of negative reviews from users whose cards were fried: https://www.reddit.com/r/SteamDeck/comments/t60ajc/whenever_i_reboot_i_get_0x0_fails_with_device/

Just look up "Steam deck bricked no RMA" and "Steam Deck bricking SD cards" and you'll realize that if it could be reviewed it would probably be rated worse than Cities: Skylines II. And Valve doesn't want that.
Yeah but like someone else pointed out, it also seems kind of odd the fact that valve host this forum about the steam deck where you and me can review it negatively and they wont close this discussion or try to silence us in any way

1. People looking to buy the product will first look on the products page for reviews not sift through pages and pages of a forum they wouldn’t even know existed possibly.

2. Any time a company censors they try to do things to off set that they are censoring / silencing by allowing some info on this forum it allows them to
Use the “see we aren’t censoring” line, even tho they know the majority of buyers would look on the product page for reviews and most people looking into it won’t bother with forums.

Politicians and governments do this kind of mind games all the time.
Last edited by MISO4EVER; Dec 26, 2023 @ 10:43pm
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Date Posted: Dec 10, 2023 @ 9:39am
Posts: 69