Steam Deck Won’t Turn On (Fan Runs)

[B.ADD//RECLIPA]

While playing Elden Ring this evening my steam deck battery ran out before I could get to my charger. No big deal, has happened once or twice before. But this time when I plugged it in and it automatically made the start up chime the screen stayed black. Not the backlit black either. The fan runs loudly.

I held the power button until the chime to force a restart, but same thing: fan only. I read online to cycle the restart over and over, but after four cycles the chimes stopped no matter how long I charge. A simple press still makes the fans turn on, but no fix for the screen and no more ability to restart by holding power.

I’m a very basic Deck user: I treat it like a console. No mods, no upgrades, no non-steam games.

Any ideas?

[Lois Griffin]

damn thats awful worse case scenario does valve do returns?

[Mahjik]

Do you have a monitor you can plug into to see if you can get into the BIOS?

[Moogal™]

Originally posted by B.ADD//RECLIPA:

I’m a very basic Deck user: I treat it like a console. No mods, no upgrades, no non-steam games.

Kinda the same as me. Too bad and i feel sad for you about this problem, hope you can get a repair or replacement (if it is any comfort im about to turn in my desktop for warrantry repair, and that kinda feels like a risk given the terms of the contract with the repair shop so). But, as i heard Valve is very generous with faulty Steam Decks.

[B.ADD//RECLIPA]

Originally posted by Mahjik:

Do you have a monitor you can plug into to see if you can get into the BIOS?

Tried connecting it to a monitor, but no luck.

[Mahjik]

Someone just bumped this thread back up. You can try this if you haven't:

https://steamcommunity.com/app/1675200/discussions/0/3416557114763001833/?ctp=2#c3594464430434768747

[pun]

I had the same symptoms, fans spinning, black screen.

After letting it run for a LONG time (~40 minutes) it actually booted. This seems to happen on every cold boot; probably an issue with the BIOS:
https://steamcommunity.com/app/1675200/discussions/1/5568165891231522194/

[B.ADD//RECLIPA]

Originally posted by pun:

I had the same symptoms, fans spinning, black screen.

After letting it run for a LONG time (~40 minutes) it actually booted. This seems to happen on every cold boot; probably an issue with the BIOS:
https://steamcommunity.com/app/1675200/discussions/1/5568165891231522194/

Valve ended up sending me a replacement unit, but if I remember right that first unit I had left overnight running at least once without it booting.

Either way, the same thing just happened to my replacement unit. I've requested a full refund at this point. Both issues seem, anecdotally, related to the battery. This second time I put it in suspend mode after getting the 10% battery warning.

[PhiaCole]

Originally posted by B.ADD//RECLIPA:

Valve ended up sending me a replacement unit, but if I remember right that first unit I had left overnight running at least once without it booting.

Either way, the same thing just happened to my replacement unit. I've requested a full refund at this point. Both issues seem, anecdotally, related to the battery. This second time I put it in suspend mode after getting the 10% battery warning.

the same thing just happened to me, except I left mine plugged in to update overnight

[rm -rf --no-preserve-root /]

Originally posted by pun:

I had the same symptoms, fans spinning, black screen.

After letting it run for a LONG time (~40 minutes) it actually booted. This seems to happen on every cold boot; probably an issue with the BIOS:
https://steamcommunity.com/app/1675200/discussions/1/5568165891231522194/

Yup. The first time I bought the Steam Deck and powered it on, it was just blinking at me. For a minute. Then booted.