Steam Deck

Steam Deck

joshmoore135 Mar 18, 2023 @ 5:56pm
Ghost recon wildlands
Is anyone else's game completely freezing and crashes the steam deck?! Thank you in advance!
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Showing 1-15 of 29 comments
CJM Mar 18, 2023 @ 8:43pm 
This might be more of a Vulkan implementation issue??? Have you checked the GR: Wildlands forum for information?

I got frustrated with Ghost Recon Breakpoint, so I never bothered to try Wildlands.

Breakpoint's DirectX binary wouldn't launch, and the Vulkan binary was unoptimized. Furthermore, shortly after I attempted to run the game Ubisoft updated their Ubisoft Connect application which [temporarily] broke compatibility with Steam OS.

Finally, this was all going following the Steam "launch" wherein I couldn't even log into the "Single Player Campaign", presumably due to the US East Coast Servers being overloaded. It was like the Diablo III launch. Which means the game isn't playable when a portable device is offline due to the lack of an internet connection while traveling.

How is "freezing and crashing" your gripe with any modern Ubisoft title?

Does Wildlands support DirectX 11? DirectX 12? Vulkan? Have you tried switching which binary you are running? Have you tried switching Proton Compatibility modes? Maybe try Proton Experimental?

Could be a memory leak, possibly in the latest Ubisoft Connect, or even in the Denuvo Anti-Tamper implementation, if not simply the game itself. Might be running out of RAM. Lowering your texture resolution might free up some of the shared memory pool to increase the amount of time before a memory leak crashes the game.
My Gf and I are constantly crashing every 30ish minutes into gameplay. Runs great up intil the crash and its annoying af, hopefully someone has a fix idea cause its a great game when it works
SouYi Mar 21, 2023 @ 10:52am 
Here the same. I bought the game 4 days ago thinking that works correctly but surprisingly the game crashed every 20 or 30 minutes (impossible for completing missions)

I read also it was working well some weeks ago.
Originally posted by SouYi:
Here the same. I bought the game 4 days ago thinking that works correctly but surprisingly the game crashed every 20 or 30 minutes (impossible for completing missions)

I read also it was working well some weeks ago.

It was working at some point? Strange.. hopefully that means it can be fixed
SouYi Mar 21, 2023 @ 3:54pm 
Originally posted by ۞︎Wolf۞:
Originally posted by SouYi:
Here the same. I bought the game 4 days ago thinking that works correctly but surprisingly the game crashed every 20 or 30 minutes (impossible for completing missions)

I read also it was working well some weeks ago.

It was working at some point? Strange.. hopefully that means it can be fixed

Yes, it is supposed to work at some point. I read about that in this Ubisoft thread

https://www.ubisoft.com/forums/topic/191320/game-crashes-on-steam-deck-after-update?lang=en-US
Originally posted by SouYi:
Originally posted by ۞︎Wolf۞:

It was working at some point? Strange.. hopefully that means it can be fixed

Yes, it is supposed to work at some point. I read about that in this Ubisoft thread

https://www.ubisoft.com/forums/topic/191320/game-crashes-on-steam-deck-after-update?lang=en-US

Darn hoping we get help rather than an official stance of "you're ♥♥♥♥ out of luck dude, ask valve"
SouYi Mar 21, 2023 @ 5:23pm 
Hahaha totally. They have broken all Ubi games... More people are having the same problems with The Division 2 https://steamcommunity.com/app/1675200/discussions/0/3823032780416553320/#c3823032780416880811
SouYi Mar 23, 2023 @ 4:33pm 
A solution was posted in the following thread! Take a look at the last comment!


https://steamcommunity.com/app/1675200/discussions/0/3823032780416553320/#c3823032780416880811
Originally posted by SouYi:
A solution was posted in the following thread! Take a look at the last comment!


https://steamcommunity.com/app/1675200/discussions/0/3823032780416553320/#c3823032780416880811


Anytime I try to open ubisoft connect in desktop mode I lose control of everything except the ability to move my mouse cursor. Any tips?

Also great job finding a potential fix!

Figured out I can use the touchscreen! Hopefully this is fixes the issue, I'm excited to try it when I can! Thank you!
Last edited by ❂Wolf❂(on steemdeck); Mar 23, 2023 @ 6:18pm
SouYi Mar 24, 2023 @ 2:00am 
Originally posted by ۞︎Wolf۞:
Originally posted by SouYi:
A solution was posted in the following thread! Take a look at the last comment!


https://steamcommunity.com/app/1675200/discussions/0/3823032780416553320/#c3823032780416880811


Anytime I try to open ubisoft connect in desktop mode I lose control of everything except the ability to move my mouse cursor. Any tips?

Also great job finding a potential fix!

Figured out I can use the touchscreen! Hopefully this is fixes the issue, I'm excited to try it when I can! Thank you!

I had the same issue. I connected and external mouse and everything works perfectly. Try to do that.
TheHoFFnev Mar 26, 2023 @ 8:31pm 
I can verify this game was running well and could play it until my battery ran out. No I can barley get any play time in before it crashes the system. I am testing all of the protons out currently to see if it'll help
TheHoFFnev Mar 26, 2023 @ 8:40pm 
And now I have to do a clean install of the game again. I am pissed
marcogom Mar 27, 2023 @ 12:36am 
Originally posted by joshmoore135:
Is anyone else's game completely freezing and crashes the steam deck?! Thank you in advance!
I have the same issue on The Divisin 2. 5 to 15 minutes and crash. seems a problem related to a lot of ubi games. I've installed Ghost recon wildlands, gonna try it later
marcogom Mar 27, 2023 @ 12:46am 
Originally posted by CJM:
This might be more of a Vulkan implementation issue??? Have you checked the GR: Wildlands forum for information?

I got frustrated with Ghost Recon Breakpoint, so I never bothered to try Wildlands.

Breakpoint's DirectX binary wouldn't launch, and the Vulkan binary was unoptimized. Furthermore, shortly after I attempted to run the game Ubisoft updated their Ubisoft Connect application which [temporarily] broke compatibility with Steam OS.

Finally, this was all going following the Steam "launch" wherein I couldn't even log into the "Single Player Campaign", presumably due to the US East Coast Servers being overloaded. It was like the Diablo III launch. Which means the game isn't playable when a portable device is offline due to the lack of an internet connection while traveling.

How is "freezing and crashing" your gripe with any modern Ubisoft title?

Does Wildlands support DirectX 11? DirectX 12? Vulkan? Have you tried switching which binary you are running? Have you tried switching Proton Compatibility modes? Maybe try Proton Experimental?

Could be a memory leak, possibly in the latest Ubisoft Connect, or even in the Denuvo Anti-Tamper implementation, if not simply the game itself. Might be running out of RAM. Lowering your texture resolution might free up some of the shared memory pool to increase the amount of time before a memory leak crashes the game.

I've found this but it is related to TD2: https://steamcommunity.com/app/2221490/discussions/1/5219148750781504464/
CJM Mar 27, 2023 @ 12:47am 
Originally posted by marcogom:
5 to 15 minutes and crash. seems a problem related to a lot of ubi games.
The common denominator would be the "Ubisoft Connect" app.

SouYi's linked thread above lists two posts with information pointing towards it being an issue related to the Ubisoft Connect application, and perhaps more specifically with regards to the in-game overlay.

I am not certain whether this issue is limited to the Steam Deck, or to Proton/Linux, or if it occurs on Windows also (Like with Halo MCC's Combat Evolved).

Originally posted by luther waffles:
Confirmed relief by following the below:

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/disabling-the-ubisoft-connect-overlay/000064954

To get there via Steam Deck, start your deck and switch to desktop mode.

Launch the game, and then quit.

In the bottom right your toolbar should have the Ubisoft Connect launcher.

Double click the Ubisoft connect launcher, and in the top left, hit that hamburger icon (three stacked lines).

Follow the above article from there :)


Originally posted by noobeleng:
Don't know about Division 2, but for the Div 1 there is an issue with RAM leakage, where after some time, around 20 minutes or so, RAM reaches around 14gb and Steam Deck completely freezes, only full reset helps.
The issue with RAM leakage is present in almost all Ubisoft games on Steam Deck, the solution was to install CryoUtilities, which increases the SWAP file and allows Steam Deck to dump RAM to the disk and avoid becoming frozen. Maybe it will help you as well.
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Date Posted: Mar 18, 2023 @ 5:56pm
Posts: 29