Possible Fix for Ubisoft Connect Issue on Steam Deck: "A Ubisoft service is currently unavailable. Please try again later."

[Neti]

Here is a video on how to solve the problem if you have this kind of issue with Ubisoft Connect on your Steam Deck:
https://www.youtube.com/watch?v=Fzoc910-9_E

TL&DR:
1. Go to Desktop Mode
2. Go to Connections Settings (System Settings)
3. Set MTU to a value between 1400-1500
4. Restart the Deck
5. (hopefully) Everything works

Also here is a link to a summary of why it happens and also many other possible workarounds and their respective sources if this one showed in the video does not work:
https://steamcommunity.com/app/2221490/discussions/0/3781373416974674573/

[Rice Farmer DLC]

nice

[Mahjik]

Just FYI, might give a shout out to this guy as well:

https://steamcommunity.com/app/2208920/discussions/1/3726197825949480207/#c3759975793242663567

[Neti]

Originally posted by Mahjik:

Just FYI, might give a shout out to this guy as well:

https://steamcommunity.com/app/2208920/discussions/1/3726197825949480207/#c3759975793242663567

Thanks for adding him!

[Panzerschreck]

Thank you, wise person outa internet!

[Mega Ultra Chicken]

https://www.youtube.com/watch?v=9TaPFMiMiDg

[crisperdad]

How do you do that?

[M͂͒̀λgi͡caℓ Ήo͓̽ﻇo̴]

easy. don't play trash ubisoft games..

[Enya]

Originally posted by M͂͒̀λgi͡caℓ Ήo͓̽ﻇo̴:

easy. don't play trash ubisoft games..:story:

Tough guy......

[Jimbo👑]

thx

[Arbiter Spectre]

Originally posted by Neti:

Here is a video on how to solve the problem if you have this kind of issue with Ubisoft Connect on your Steam Deck:
https://www.youtube.com/watch?v=Fzoc910-9_E

TL&DR:
1. Go to Desktop Mode
2. Go to Connections Settings (System Settings)
3. Set MTU to a value between 1400-1500
4. Restart the Deck
5. (hopefully) Everything works :cupup:

Also here is a link to a summary of why it happens and also many other possible workarounds and their respective sources if this one showed in the video does not work:
https://steamcommunity.com/app/2221490/discussions/0/3781373416974674573/

Hey, I followed every steps and other videos steps and yet the ubisoft launcher isn't connected to the internet even though I followed every step. Any help?

[nlongbabass]

I’ve tried everything under the sun. What worked for me was deleting the file location in the “compatdata” folder for the game then going into my garbage and restoring that file.

[Arbiter Spectre]

Originally posted by nlongbabass:

I’ve tried everything under the sun. What worked for me was deleting the file location in the “compatdata” folder for the game then going into my garbage and restoring that file.

Where is compact data again?

[Dum Cumster]

Originally posted by Neti:

Here is a video on how to solve the problem if you have this kind of issue with Ubisoft Connect on your Steam Deck:
https://www.youtube.com/watch?v=Fzoc910-9_E

TL&DR:
1. Go to Desktop Mode
2. Go to Connections Settings (System Settings)
3. Set MTU to a value between 1400-1500
4. Restart the Deck
5. (hopefully) Everything works :cupup:

Also here is a link to a summary of why it happens and also many other possible workarounds and their respective sources if this one showed in the video does not work:
https://steamcommunity.com/app/2221490/discussions/0/3781373416974674573/

THANK YOU! I have been stuck for weeks! I appreciate the information.

[deaddoof]

Somebody should report this information to winehq. Please contribute to information database like winehq or protondb

https://appdb.winehq.org/objectManager.php?sClass=version&iId=31215

https://www.protondb.com

[slabix]

Thank you! I've been stuck on this for months!