Questions for Canadian Steam Deck Owners

[Waifu4Life]

So I have email these questions to Valve, but while I'm waiting, I'd figured I'd ask them here as well.

1- I'm in Canada Quebec, will I be charged extra fees from customs or am I paying them during checkout in the "Import Fees" section?
2- What shipping company will Valve be using to get the deck to my home
3- Will there be tracking and full insurances?
4- Will the shipping box be discrete so that no one from the shipping service knows what it is (and try to steal it)?
5- Is the 1 to 2 weeks delivery time on the Deck's page valid for Canada or will it take longer?
6- The warranty limitation does not talk about dead pixels on the screen, should I take it that if there are dead pixels on arrival, that Valve will replace the unit?

Cheers

[Canadian Gamer]

1- No extra charge shipped to BC
2- FedEX
3- I got tracking info
4- Shipping box isn't super flashy, but if you look close you can see some Valve flair
5- I got mine within 2 weeks
6- People have RMA'd the device for stuck pixels from what I have read on forums.

[Murasakino Rin]

1 - I dont remember exactly but the fee was small if there was one. and it might be the "import fee" (it has been at least 6 months since i got to order mine)
2 - Still FedEX
3 - You do get the tracking number from FedEX when your order is shipped.
4 - You get the same box everyone else has been getting. its plain aside from the valve flair and does have a customs page in a bag that does mention whats in the package.
5 - I got mine while there was still the queue so i dunno but the dock did arrive in a decent amount of time after i ordered mine.

[cSg|mc-Hotsauce]

You only pay taxes on the purchase. There should be no import fees.

[Waifu4Life]

Originally posted by Canadian Gamer:

1- No extra charge shipped to BC
2- FedEX
3- I got tracking info
4- Shipping box isn't super flashy, but if you look close you can see some Valve flair
5- I got mine within 2 weeks
6- People have RMA'd the device for stuck pixels from what I have read on forums.

Thank you

[onetapfail]

Originally posted by Waifu4Life:

Originally posted by Canadian Gamer:

1- No extra charge shipped to BC
2- FedEX
3- I got tracking info
4- Shipping box isn't super flashy, but if you look close you can see some Valve flair
5- I got mine within 2 weeks
6- People have RMA'd the device for stuck pixels from what I have read on forums.

Thank you

Hi, so did you need to pay customs or brokerage or maybe other fees,excluding purchase taxes of 15% at checkout

[Waifu4Life]

Originally posted by horlogefondu:

Originally posted by Waifu4Life:

Thank you

Hi, so did you need to pay customs or brokerage or maybe other fees,excluding purchase taxes of 15% at checkout

Nope, FedEx just left it at my front door, idiot deliver guy couldn't even bother to ring the doorbell, good thing I was home. Besides that bad experience, no complaints, no extra fees. Upgrade my Deck with a 1TB internal SSD and 4TB External SSD.