Warranty VOID if you change the ssd?

[fernan_gm]

Hi,yerterday change my ssd 64gb for a NVMe ssd 256gb,today the steamdeck dont display anything,dont charge bios or light the screen..
i tell to steam warranty and say me that i will pay 180€ for repair them,the console only have 18 days...

any help? THANKS

[invision2212]

Did you unplug the battery when you changed the SSD? If not you could have touched circuitry and caused a short.

[cSg|mc-Hotsauce]

Warranty is void if you damage anything while playing around with the internals.

Changing stuff in itself doesn't void it.

[fernan_gm]

Originally posted by invision2212:

Did you unplug the battery when you changed the SSD? If not you could have touched circuitry and caused a short.

yes,i disconect battery like tutorial iFIXIT...

the console its ok yesterday but today dont display anything

[invision2212]

I would start over and change it back to the 64gb drive and see if it boots up

[fernan_gm]

Originally posted by invision2212:

I would start over and change it back to the 64gb drive and see if it boots up

yes, i return to original ssd beacuse the warranty need original parts but no,dont works

[Snowfious]

Does the SD start at all? Like you'll hear a fan, but no screen? If so, try what is called a hard-reboot/reset.

Hold the power-button for 30 seconds, then try to start it. If the deck starts but still a blank screen. Turn on, then do the 30 sec again, and when it turns off, hold the power button as well for 30 sec. Then try to start.

OR, if you can turn on, but no screen at all, or doesn't boot correctly, drain the entire battery. If the fan is running, but no screen or boot correctly, just let it idle for a few hours until it completely drains the batter, recharge, and do the above steps again.

Now, if the deck doesn't turn on whatsoever, you may need to go back inside the SD, disconnect the battery, and re-connect and reassembly. Sometimes, the cable could be loose.

If nothing from above works, then you'll have to try Repair service.

[fernan_gm]

Originally posted by Snowfious:

Does the SD start at all? Like you'll hear a fan, but no screen? If so, try what is called a hard-reboot/reset.

Hold the power-button for 30 seconds, then try to start it. If the deck starts but still a blank screen. Turn on, then do the 30 sec again, and when it turns off, hold the power button as well for 30 sec. Then try to start.

OR, if you can turn on, but no screen at all, or doesn't boot correctly, drain the entire battery. If the fan is running, but no screen or boot correctly, just let it idle for a few hours until it completely drains the batter, recharge, and do the above steps again.

Now, if the deck doesn't turn on whatsoever, you may need to go back inside the SD, disconnect the battery, and re-connect and reassembly. Sometimes, the cable could be loose.

If nothing from above works, then you'll have to try Repair service.

No,the fan dont work...
I dont want touch anything more,if open more steamdeck valve dont give me warranty,i mount new ssd 1 days later SD dont work and dont have warranty, great.

The sd only have 18 days 😂

[PablojbbzZ]

Hi, I have no experience in Steam deck, but I have seen tutorials on changing the SSD.
Once you installed the SSD did you connect the battery? Did you download steam os system recovery, put it on a pen drive with rufus on it, plugged in the pen drive - turned on the steam deck with power + volume -/ entered bios and ran the program?

[fernan_gm]

Originally posted by pablojavierberzosa:

Hi, I have no experience in Steam deck, but I have seen tutorials on changing the SSD.
Once you installed the SSD did you connect the battery? Did you download steam os system recovery, put it on a pen drive with rufus on it, plugged in the pen drive - turned on the steam deck with power + volume -/ entered bios and ran the program?

Si Pablo,he seguido el tutorial al pie de la letra,desconecta vuelve a conectar,steamos en un USB,pero no enciende ni muestra que le falta el OS,nada.

[PablojbbzZ]

Joe macho... Le has conectado el cargador por si enciende el LED? Y le has puesto el anterior SSD? Miraste si el SSD que le instalaste era 2230 M2?

[fernan_gm]

Originally posted by pablojavierberzosa:

Joe macho... Le has conectado el cargador por si enciende el LED? Y le has puesto el anterior SSD? Miraste si el SSD que le instalaste era 2230 M2?

Si,si y si.. no se enciende ningún led,ya le he montado el SSD de 64 GB para tramitar la garantía pero valve se lava las manos,tengo que pagar 170 por arreglarla

[PablojbbzZ]

3.0 Exclusiones
La Garantía Limitada no se aplica si el Hardware:
ha sido modificado o reparado por alguien, excepto por un centro de servicio designado por Valve, y la causa del problema por el cual busca servicio es la modificación o reparación, o el daño causado por cualquiera de las dos;
"Eso es lo que especifica". Probablemente has tenido la mala suerte de abrirla y que se haya roto algo , o que haya dado la casualidad...
Esperemos que haya solución, amigo...
No obstante métete en el grupo de telegram de Steam Deck España y pregunta.

[fernan_gm]

Originally posted by pablojavierberzosa:

3.0 Exclusiones
La Garantía Limitada no se aplica si el Hardware:
ha sido modificado o reparado por alguien, excepto por un centro de servicio designado por Valve, y la causa del problema por el cual busca servicio es la modificación o reparación, o el daño causado por cualquiera de las dos;
"Eso es lo que especifica". Probablemente has tenido la mala suerte de abrirla y que se haya roto algo , o que haya dado la casualidad...
Esperemos que haya solución, amigo...
No obstante métete en el grupo de telegram de Steam Deck España y pregunta.

Si,estoy en el,he empezado por aquí,pensaba que el cambio de SSD no anulaba la garantía pero claro,si algo sale mal con el tiempo,se lavan las manos...

[PablojbbzZ]

Claro. Cómo tal no anula la garantía, pero al manipular y romper algo, ya eres tú el responsable.
También hay que tener mala suerte... Que yo no lo hago porque atino poco.