Steam Deck Time to Ship UK? UPDATE I finally have it!

[MrHotShot118]

Ok. So as soon as I heard the news that the steam deck was available to order without a reservation with only a 1 - 2 week wait from the point of order to delivery. I went ahead and ordered mine. I ordered and paid for a 256GB model on Saturday October 8th at around 10pm UK time. My status is currently on packaged items and has been since Monday. I'm not sure if this is correct or if it should have been shipped out by now? Is anyone else in the same position as me?

Also how long does it normally take to get the steam deck once payment was given?

I have messaged support but they were not that helpful and just told me that they checked with the warehouse and that the order was packaged. If this is the case why not ship it out?

I know I'm probably being impatient but I just can't wait.

Update 1 (13th October): It has finally shipped this morning 8am and it is on its way to GLS in the Netherlands. It seems like it will be delivered with parcelforce once in the UK according to tracking info.

Update 2 (16th October 17:10): There is no tracking on my Steam Deck on GLS tracking for over 2 days. The tracking is a bit strange because there is two consecutive scans at 00:28 on October 14th at the exact same time. First one states "The parcel was handed over to GLS." then the second states immediately after that "The parcel has left the parcel center." l am not sure if it is ok for tracking to state the parcel was handed over to GLS and then left the parcel center straight away?

Update 3! 18/10/2022 @12:06pm - I have had a tracking update with parcelforce. It has arrived in the UK with them and my delivery date is Wednesday 19th October. That's tomorrow! It might be a good idea to check your email inboxes!

Update 4 19/10/2022 - The steam deck is in the hands of Royal Mail as they were given it to deliver today by parcelforce. It never arrived despite an email advising me it would arrive today. I'm not happy at all about it. Now the postal system is on strike tomorrow which will now mean I will not get it until Friday 21st October. I'm hoping it hasn't gotten lost or stolen.

Update 5 20/10/22 - So after the fisaco of what was yesterday, after being told by parcelforce that Royal Mail would deliver it on the 19th but never did. Despite of strikes that were being held today with Royal Mail I eventually went down to my local delivery office which was officially closed but I managed to catch someone who was still at the premises at 8am in the morning and pick up the Steam Deck myself. Just goes to show you can't rely on anyone not even Royal Mail/Parcelforce it seems. Anyway, I now have mine a full 12 days after ordering and paying for it. It would of been 11 if it wasnt for Royal Mail's incompetence.

[MrHotShot118]

Originally posted by MVP:

Originally posted by MrHotShot118:

Damn that was lucky. Mine has been dispatched finally and is being sent with parcelforce.

good thats its parcel force and not Evri . You should get it soon

Well I've checked the tracking. It says it's left the parcel centre with GLS Netherlands. So not sure how long I have now until delivery but maybe a couple of days?

[sd_Gamer]

Originally posted by MrHotShot118:

Originally posted by MVP:

good thats its parcel force and not Evri . You should get it soon

Well I've checked the tracking. It says it's left the parcel centre with GLS Netherlands. So not sure how long I have now until delivery but maybe a couple of days?

it needs to go through customs i say about 3-4 days

[Peter]

Ordered mine yesterday, hope it comes soon. I'm in the UK, I'll update you when it arrives.

[mjmayne]

Originally posted by Peter:

Ordered mine yesterday, hope it comes soon. I'm in the UK, I'll update you when it arrives.

:steamsunny:

me too, ordered my 512GB yesterday to the UK, hopefully they will be delivered quickly!

[mjmayne]

have you received your deck yet?

[MrHotShot118]

Originally posted by mjmayne:

have you received your deck yet?

Not yet. It's still not moved on GLS tracking since yesterday. Its last update on tracking shows it left the parcel centre and is on its way to the final delivery station.

[r-kid]

Mine took nearly a month!

Ordered 13th Sept, shipped & left GLS centre 16th Sept. No further tracking updates until 6th Oct when Evri finally said they had it. Was delivered on Monday 10th Oct.

[Old Grump]

Had an email from Parcel Force saying that mine will be delivered on Monday. It was ordered on the 8th and dispatched on the 12th

[MrHotShot118]

Originally posted by Old Grump:

Had an email from Parcel Force saying that mine will be delivered on Monday. It was ordered on the 8th and dispatched on the 12th

I haven't had that yet. What time did you get the email from parcelforce?

[MrHotShot118]

Originally posted by r-kid:

Mine took nearly a month!

Ordered 13th Sept, shipped & left GLS centre 16th Sept. No further tracking updates until 6th Oct when Evri finally said they had it. Was delivered on Monday 10th Oct.

Damn that is ridiculous.

[Old Grump]

Originally posted by MrHotShot118:

Originally posted by Old Grump:

Had an email from Parcel Force saying that mine will be delivered on Monday. It was ordered on the 8th and dispatched on the 12th

I haven't had that yet. What time did you get the email from parcelforce?

My email came through at 22:13 Friday evening. Just had my delivery slot confirmed by email this morning, so hopefully all goes well. I don't trust any delivery company since the Amazon driver stole my release day PS5.

[MrHotShot118]

Originally posted by Old Grump:

Originally posted by MrHotShot118:

I haven't had that yet. What time did you get the email from parcelforce?

My email came through at 22:13 Friday evening. Just had my delivery slot confirmed by email this morning, so hopefully all goes well. I don't trust any delivery company since the Amazon driver stole my release day PS5.

I still haven't heard anything from GLS or parcelforce since Friday 14th October 00:28. I have reached out to support. I think I might be stolen :( it's only been in transit since Thursday 13th but surely wouldve moved by now right?

[Old Grump]

Originally posted by MrHotShot118:

Originally posted by Old Grump:

My email came through at 22:13 Friday evening. Just had my delivery slot confirmed by email this morning, so hopefully all goes well. I don't trust any delivery company since the Amazon driver stole my release day PS5.

I still haven't heard anything from GLS or parcelforce since Friday 14th October 00:28. I have reached out to support. I think I might be stolen :( it's only been in transit since Thursday 13th but surely wouldve moved by now right?

Mine shipped on the 12th so a day before yours. Not sure if the weekend makes any difference in notifications. Have you used your ParcelForce tracking number in their website:
https://www.parcelforce.com/track-trace

[metal_hamster]

My one was despatched on the 13th. Haven't had an update since. I assume we're just waiting patiently at this point.

[MrHotShot118]

Originally posted by Old Grump:

Originally posted by MrHotShot118:

I still haven't heard anything from GLS or parcelforce since Friday 14th October 00:28. I have reached out to support. I think I might be stolen :( it's only been in transit since Thursday 13th but surely wouldve moved by now right?

Mine shipped on the 12th so a day before yours. Not sure if the weekend makes any difference in notifications. Have you used your ParcelForce tracking number in their website:
https://www.parcelforce.com/track-trace

Yeah it just says general logistics on parcelforce website so that's similar to pre advice from gls. Hopefully I'll hear something in the next 48 hours.