Steam Deck Time to Ship UK? UPDATE I finally have it!

[MrHotShot118]

Ok. So as soon as I heard the news that the steam deck was available to order without a reservation with only a 1 - 2 week wait from the point of order to delivery. I went ahead and ordered mine. I ordered and paid for a 256GB model on Saturday October 8th at around 10pm UK time. My status is currently on packaged items and has been since Monday. I'm not sure if this is correct or if it should have been shipped out by now? Is anyone else in the same position as me?

Also how long does it normally take to get the steam deck once payment was given?

I have messaged support but they were not that helpful and just told me that they checked with the warehouse and that the order was packaged. If this is the case why not ship it out?

I know I'm probably being impatient but I just can't wait.

Update 1 (13th October): It has finally shipped this morning 8am and it is on its way to GLS in the Netherlands. It seems like it will be delivered with parcelforce once in the UK according to tracking info.

Update 2 (16th October 17:10): There is no tracking on my Steam Deck on GLS tracking for over 2 days. The tracking is a bit strange because there is two consecutive scans at 00:28 on October 14th at the exact same time. First one states "The parcel was handed over to GLS." then the second states immediately after that "The parcel has left the parcel center." l am not sure if it is ok for tracking to state the parcel was handed over to GLS and then left the parcel center straight away?

Update 3! 18/10/2022 @12:06pm - I have had a tracking update with parcelforce. It has arrived in the UK with them and my delivery date is Wednesday 19th October. That's tomorrow! It might be a good idea to check your email inboxes!

Update 4 19/10/2022 - The steam deck is in the hands of Royal Mail as they were given it to deliver today by parcelforce. It never arrived despite an email advising me it would arrive today. I'm not happy at all about it. Now the postal system is on strike tomorrow which will now mean I will not get it until Friday 21st October. I'm hoping it hasn't gotten lost or stolen.

Update 5 20/10/22 - So after the fisaco of what was yesterday, after being told by parcelforce that Royal Mail would deliver it on the 19th but never did. Despite of strikes that were being held today with Royal Mail I eventually went down to my local delivery office which was officially closed but I managed to catch someone who was still at the premises at 8am in the morning and pick up the Steam Deck myself. Just goes to show you can't rely on anyone not even Royal Mail/Parcelforce it seems. Anyway, I now have mine a full 12 days after ordering and paying for it. It would of been 11 if it wasnt for Royal Mail's incompetence.

[Deadeye Dan]

3 working days from the 'packaged' status and it gets shipped

[MrHotShot118]

Originally posted by Deadeye Dan:

3 working days from the 'packaged' status and it gets shipped

If this is correct then mine should be shipped out tomorrow fingers crossed.

[class101 [OLED deck]]

There is a thread about delivery difficulties in the UK with Evri

[sd_Gamer]

which company is handling the shipping ? hope its not everi parcel ..... there is a big thread with all sorts of issues

[MrHotShot118]

Originally posted by class101 deck:

There is a thread about delivery difficulties in the UK with Envi

I've seen that but mine hasn't even shipped yet. Although Evri/Hermes in my area have always been semi decent anyway.

[MrHotShot118]

Originally posted by MVP:

which company is handling the shipping ? hope its not everi parcel ..... there is a big thread with all sorts of issues

I've heard of some people getting it delivered with either parcelforce or Evri. I hope mine is parcelforce.

[sd_Gamer]

Originally posted by MrHotShot118:

Originally posted by MVP:

which company is handling the shipping ? hope its not everi parcel ..... there is a big thread with all sorts of issues

I've heard of some people getting it delivered with either parcelforce or Evri. I hope mine is parcelforce.

please update the thread once you get yours ... i want to get one too

[MrHotShot118]

Originally posted by MVP:

Originally posted by MrHotShot118:

I've heard of some people getting it delivered with either parcelforce or Evri. I hope mine is parcelforce.

please update the thread once you get yours ... i want to get one too

I will do. I'm hoping all goes smoothly but mine is stuck on packaged. I'll keep you updated once it's shipped and delivered.

[narexa]

Only took 2 days for me

[SD]

It’s the same for me but for France. Bought the SD 256GB the 8 October, automatic package the 9. Since no more news on my status… just “packaged”. Some ordered it after me and already received the shipping tracks. So no idea

[Old Grump]

I'm in the UK and order my 64GB model on the 8th also (in the morning) I received confirmation that it had shipped yesterday along with the tracking number.

[class101 [OLED deck]]

Originally posted by Sb02:

It’s the same for me but for France. Bought the SD 256GB the 8 October, automatic package the 9. Since no more news on my status… just “packaged”. Some ordered it after me and already received the shipping tracks. So no idea

It means even if there is no reservation queue, there is a huge backlog of orders to process, just be patient

[carl.ftogpx]

Mine took 5 days (4 working days) from dispatch to delivery, (Evri left the parcel unattended on our works recycle skip, just inside the factory door!), still at least it wasn't stolen or lost.

[MrHotShot118]

Originally posted by carl.ftogpx:

Mine took 5 days (4 working days) from dispatch to delivery, (Evri left the parcel unattended on our works recycle skip, just inside the factory door!), still at least it wasn't stolen or lost.

Damn that was lucky. Mine has been dispatched finally and is being sent with parcelforce.

[sd_Gamer]

Originally posted by MrHotShot118:

Originally posted by carl.ftogpx:

Mine took 5 days (4 working days) from dispatch to delivery, (Evri left the parcel unattended on our works recycle skip, just inside the factory door!), still at least it wasn't stolen or lost.

Damn that was lucky. Mine has been dispatched finally and is being sent with parcelforce.

good thats its parcel force and not Evri . You should get it soon