No verification email after purchase?

[RAIN]

Bought a steam deck on 19th. I was expecting some kind of email to confirm my purchase but i have recieved none.

Does it come later or do i need to contact support?

[class101 [OLED deck]]

You will receive one or the system was under heavy load and missed to send yours

Anyway this is just a notification, what you are looking for is listed in your purchase history with the tracking number that will be there once available

https://store.steampowered.com/account/history/

[RAIN]

Originally posted by class101 deck:

You will receive one or the system was under heavy load and missed to send yours

Anyway this is just a notification, what you are looking for is listed in your purchase history with the tracking number that will be there once available

https://store.steampowered.com/account/history/

Its not listed on purchase history as well. Does it show when the deck is ready to be shipped?

[class101 [OLED deck]]

Should show before this, right after the purchase is made.

Something maybe went wrong with your purchase

Sometimes you can have a trace of failure if you go in :

Account details > purchase history > click on any purchased item > this send you to support site > click on the navigation item called " Recent Purchases" > you get a newer listing here sometimes showing all failures

Then from here I think you can initiate a support ticket related to the item

[RAIN]

Originally posted by class101 deck:

Should show before this, right after the purchase is made.

Something maybe went wrong with your purchase

Sometimes you can have a trace of failure if you go in :

Account details > purchase history > click on any purchased item > this send you to support site > click on the navigation item called " Recent Purchases" > you get a newer listing here sometimes showing all failures

Then from here I think you can initiate a support ticket related to the item

Yep, found it. Apparently, they couldn't accept the payment. Going through support now.

Thankyou for the help.