My JSAUX Steam Deck Dock doesn't work after updating to 3.3

[殘火太刀]

After I updated the system version to 3.3, my JSAUX Steam Deck Dock could not connect to the wired network stably, and the network would be intermittent when I was using it, and the speed of the Gigabit network could not be reached.

[psymin]

Which dock did you get?

The newer HB0603 or the HB0602?

[殘火太刀]

Publicado originalmente por psymin:

Which dock did you get?

The newer HB0603 or the HB0602?

HB0603

[Creepio]

My JSAUX dock still works, but I was already on the Beta build for a while now, so I've been using 3.3 for a while.

I'm using JSAUX HB0602

[Piston Smashed™]

Nooooo, Don't tell me it's not working, I've just ordered the HB0603

[殘火太刀]

Publicado originalmente por Piston Smashed™:

Nooooo, Don't tell me it's not working, I've just ordered the HB0603 :lol:

HB0603 worked fine before, maybe it's a problem with OS3.3.

[retrogunner]

Thank you for warning everyone.

If working before, there's always a possibility of a regression in the kernel module for device's chipset. So, some investigation is order. (I don't have one to test with. I use Pine64 docks - Pine64 is a Linux focused Open Hardware "community company".)

In Desktop Mode's Konsole, you'll need to run the command `lsusb` and `lspci` on both models.
* JSAUX HB0602
* JSAUX HB0603
You'll looking for the Ethernet controller entry which should say something about the make and model.

If you need to dig deep, you'll need to try the following commands in Konsole with each dock to compare their differences. lshw and hwinfo may not be installed. I know dmidecode is as I've run it before on the Deck.

sudo lshw -class network -short
sudo hwinfo --network --short
sudo dmidecode | less # then navigate to the networking stuff

I have a strong suspicion JSAUX will be using a Realtek chipset for networking (not uncommon). Realtek has a notoriety in the Linux circles as they tend not to be terribly Linux friendly. Many Debian/Unbunt/Mint users must use a community PPA to get Realtek networking chips working.

Good luck. Keep us posted. Everyone wants to find a reliable Dock Stand. Cheers.

[殘火太刀]

Publicado originalmente por retrogunner:

Thank you for warning everyone.

If working before, there's always a possibility of a regression in the kernel module for device's chipset. So, some investigation is order. (I don't have one to test with. I use Pine64 docks - Pine64 is a Linux focused Open Hardware "community company".)

In Desktop Mode's Konsole, you'll need to run the command `lsusb` and `lspci` on both models.
* JSAUX HB0602
* JSAUX HB0603
You'll looking for the Ethernet controller entry which should say something about the make and model.

If you need to dig deep, you'll need to try the following commands in Konsole with each dock to compare their differences. lshw and hwinfo may not be installed. I know dmidecode is as I've run it before on the Deck.

sudo lshw -class network -short
sudo hwinfo --network --short
sudo dmidecode | less # then navigate to the networking stuff

I have a strong suspicion JSAUX will be using a Realtek chipset for networking (not uncommon). Realtek has a notoriety in the Linux circles as they tend not to be terribly Linux friendly. Many Debian/Unbunt/Mint users must use a community PPA to get Realtek networking chips working.

Good luck. Keep us posted. Everyone wants to find a reliable Dock Stand. Cheers.

Thinkful,it's very likely that you said