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https://www.protondb.com/app/743890
"Do step one and two only if you've tried to install wmp11 on the current proton version 5.13
If you just installed the game, possibly skip step one and two
1 - go to protontricks 743890 --gui
2 - After that go to default prefix and then delete all data and applications inside the prefix
3 - Switch the current proton version to the previous version 5.0
4 - Start the game then exit when you're done starting it
5 - Now do this command: protontricks 743890 -q wmp11
After that, it should download and make the game and cutscenes fully playable"
So this user switched to proton 5 and installed the windows media player 11 proton trick to make it work.
Its your deck. Steam made it so that you can install everything you want. But keep in mind that your experience will probably be a poorer one and these games are ports. Even on Windows. So expect problems there too.
It all started years and years ago with a development team wanting to run windows executables on Linux.
Instead of an emulator they opted for a compatibility layer. A system which basically passes on the calls a windows executable makes and sends those on to the native Linux libraries.
This worked well but not great. Despite millions of enthusiastic people contributing code for the cause.
Then there was Gabe and he saw windows 8 and the windows store which was to be the only place for people to go to for games. And he said: This is not good. And thus he created Proton. Which he based on WINE.
And he saw more and more games being playable on Linux. And he said: This is good.
Anyway. That's the history. The community has been at it since 2018 I believe. That's Proton, WINE was much earlier.
Winetricks and protontricks are tools to install libraries, fonts,etc. Into a prefix. That is the folder containing all the stuff to make a windows app happy.
So in this case you need WMP11 to get the video to work.
These tools are often executed from a terminal. Konsole on the Deck.
This way you can do things graphically.
It should be in the menu. There you select the game, select the default WINE prefix and then Install a Windows DLL or component. Look for WMP11 and install.
If you get errors regarding permissions or don't see your SD Card then the tool Flatseal is useful as this one lets you grand extra permissions to apps.
Both you can get via the Discover store.
install lutris -> use lutris to install steam for windows -> use this client to install the game -> and then go back to lutris, and test different settings for the game (ie different versions of proton, and settings for graphics).
sometimes this will alllow to run a game that for whatever reason didnt work in the linux client + proton. this worked for me when "A Hat In Time" wasnt working well with proton, many months ago.