Shipping to the Netherlands

[José]

I just purchased my steam deck and was wondering how long it takes to ship to the Netherlands.

[Jake Sully]

It is shipped from Netherlands so for you maybe 1 day. Since it is already from Netherlands.

[MarvinR]

make sure to use dutch gls website for tracking, they send an international tracking number which won't work until the steamdeck leaves the country.

[José]

Originally posted by MarvinR:

make sure to use dutch gls website for tracking, they send an international tracking number which won't work until the steamdeck leaves the country.

Ah ok, thanks. Hope to get my tracking number soon!

[Jake Sully]

Originally posted by MarvinR:

make sure to use dutch gls website for tracking, they send an international tracking number which won't work until the steamdeck leaves the country.

Wrong the global gls just takes little longer. But it works while package is still in Netherlands.

[ShadowPrime]

Hi Jose, I'm also from the Netherlands and just purchased the Steam Deck. Also waiting for mine to be shipped.

[Gloriam Louis Armstrong]

Hopefully you guys have more luck than me, ordered on the 22nd, got packaged on 24th, no further communication. Apparently it's still in their warehouse and not getting send out.

[Jake Sully]

Originally posted by Gloriam Louis Armstrong:

Hopefully you guys have more luck than me, ordered on the 22nd, got packaged on 24th, no further communication. Apparently it's still in their warehouse and not getting send out.

Mine was also paid on 22nd and packaged on 24th. Then on 26th it was marked as sent. So I got my tracking number and today it arrived to Denmark. Hopefully I get it tomorrow or this Thursday. So far weight is same since they did weight check in Denmark. 1.45KG from Netherlands and still 1.45KG during weight check.

[ShadowPrime]

I paid for mine on the 26th and on the 27th it was packaged but isn't shipped yet.

[José]

I paid on the 26th and my order was packed this morning. Hope it gets shipped soon

[José]

Originally posted by Jake Sully:

Originally posted by Gloriam Louis Armstrong:

Hopefully you guys have more luck than me, ordered on the 22nd, got packaged on 24th, no further communication. Apparently it's still in their warehouse and not getting send out.

Mine was also paid on 22nd and packaged on 24th. Then on 26th it was marked as sent. So I got my tracking number and today it arrived to Denmark. Hopefully I get it tomorrow or this Thursday. So far weight is same since they did weight check in Denmark. 1.45KG from Netherlands and still 1.45KG during weight check.

Why does the weight matter? Have seen some people talk about it but have no idea why. Is that something to keep an eye on?

[Jake Sully]

Originally posted by José:

Originally posted by Jake Sully:

Mine was also paid on 22nd and packaged on 24th. Then on 26th it was marked as sent. So I got my tracking number and today it arrived to Denmark. Hopefully I get it tomorrow or this Thursday. So far weight is same since they did weight check in Denmark. 1.45KG from Netherlands and still 1.45KG during weight check.

Why does the weight matter? Have seen some people talk about it but have no idea why. Is that something to keep an eye on?

Yes because people in UK had their packaged received but steam deck itself missing. Which mean they got the box and steam case but charger and device itself was completely gone since box was tampered. One user also said his box was 1.6KG but when he got the package he checked the weight and it was 0.9KG so that was a sign something is missing in it.

[ShadowPrime]

First thing what I will do is indeed check the weight when I receive my Steam Deck and keep the GLS guy at my door while checking it. I read that a lot of people's decks were stolen via GLS.

[Jake Sully]

Originally posted by Maestro NL:

First thing what I will do is indeed check the weight when I receive my Steam Deck and keep the GLS guy at my door while checking it. I read that a lot of people's decks were stolen via GLS.

It was probably not GLS itself stealing. It was mostly company that GLS choose to continue with shipping that is at fault. In UK it is Evri that takes over for GLS and they are fault for stealing and not GLS. So GLS is not in every country.

[MarvinR]

listed weight on tracking doesn't mean much, mine said 0.1kg but arrived complete.

[Jake Sully]

Originally posted by MarvinR:

listed weight on tracking doesn't mean much, mine said 0.1kg but arrived complete.

Weight can be wrongly shown. But normally it shows right and if it drastically changes downwards then it is a sign it has been tampered. But in your case they probably didn't correct it.