Unable to login - Can't Connect to Steam Servers?

[shiosoft]

I've been kicked out of my steam deck, and any attempts at logging back in gives me a "There was a problem trying to sign-in: Failed to connect to Steam Servers" error message or a (seemingly) infinite "Logging in..." loading screen. I've rebooted my deck twice now, where an update was installed and verified, but still with no success. Downdetector seems to be showing a spike in similar error reports to mine, but Steam is working fine on my laptop so... I'm feeling a little lost. unu

Just wondering if anyone else is currently experiencing this, and if this is either an "I can fix it" or a "Sit on my hands and wait it out" type of situation.

Any help is appreciated!

[XBGoofBall]

I experienced something like this. My issue was getting booted off of Steam receiving the same error and then being logged back in. Then one day it couldn’t log me in at all anymore.

I reset my Steam Password using my pc to a stronger one, and even though I use the Steam Guard, it is now apparent that token apps can now be compromised more effectively, look into Authy being hacked.

Anyways, my issue seemed to stop there. I’ve also noticed the McAffee Virus Scam popup in my chrome browser in the Steam Desktop. My wife encountered it last night. Just ignore it if you ever see that pop up.

[The First Breed]

I have this issue as well. Try other internet connections. For me the issue is my router. For some reason the steamdeck has trouble connecting to it and staying connected to it. All my problems go away when i use my phone's wifi hotspot or public wifi. No other device from my TVs, many PCs, laptops, PS4, etc have this issue, My Nintendo Switch will act up sometimes but never to this degree where i'm fully locked out of even offline use.

I have trouble staying connected for the Loading User Data... check. And can't download steam updates. It is infinite loading for the Loading User Data... and my downloads keep restarting, even for small updates.

This issue persists when trying to go into Offline Mode. The only time i plan to use my steamdeck is on airplanes. So it is a bother that even offline mode has an infinite loading loop that is only remedied by connecting to the internet.

I plan to get a new router and see if that fixes my issue for good,
But as i was typing this up i found this thread about wlan power saving settings causing wifi to drop:
https://steamcommunity.com/app/1675200/discussions/1/3186864498794889745/

Originally posted by Fatal Error X:

Originally posted by T-Wayne:

Does turning off Wi-Fi Power Management in the developer settings help out?
It's turned on by default and it helped me with my problem after turning it off.
Steam Deck needs to be rebooted after changing the setting, but you are prompted to do so.

https://steamcommunity.com/sharedfiles/filedetails/?id=2773679341

Myabe thats new? it wasnt there before i think

Edit: It was added on march 4th, it seems to be yielding the same result as doing the command only this is persistant. Happy to have this as a fix for now.

You can find it in:
Steam Button>Settings>System>System Settings> Enable Developer Mode
and then go to
Steam Button>Settings>Developer>Miscellaneous>Enable Wifi Power Management

[Cylor]

i managed to fix it by going into my steam mobile>steam guard>gear icon at the bottom right> authorised devices and removing steam deck from it. QR Code worked instantly after i did that.

[Daverave]

I tried changing the WiFi channel on the router .Mine was on channel 8 ,I change to channel 4 and it worked .No more cut outs, always online .

[evangshu]

Just had this issue with not being able to login to steam in games and the steam deck doing the infinite logging in when i tried to restart it. I was able to fix it by just switching to desktop mode and updating all the software that needed it.