game crashes for me.

[FoxHound]

my game crashes with this message https://imgur.com/a/7UpOWV2

it's not just that game, actually, some UE4 games crash for me with that same/similar error message, I had a really tough time with System Shock Remake.

I tried all the possible recommended solutions and nothing works for me at all, updated AND rolled back my GPU drivers. did all the ini config edits recommended on pcgamingwiki and Reddit, nothing's working.

here are my specs
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB DDR4
GeForce RTX 2060

here's my crash log

 
<?xml version="1.0" encoding="UTF-8"?>
<FGenericCrashContext>
<RuntimeProperties>
<CrashVersion>3</CrashVersion>
<ExecutionGuid>31C49F344C2603A94CF80AA9D70B52D6</ExecutionGuid>
<CrashGUID>UE4CC-Windows-93FBDB334C4861200E6EABA67232A542_0000</CrashGUID>
<IsEnsure>false</IsEnsure>
<IsAssert>false</IsAssert>
<CrashType>GPUCrash</CrashType>
<ErrorMessage>LowLevelFatalError [File:Unknown] [Line: 693] 
pResource-&gt;Map(Subresource, pReadRange, reinterpret_cast&lt;void**&gt;(&amp;pData)) failed 
 at D:\LOP\PRE\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181 
 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

[StarkiiL]

did you fix it?

[KeyKnight]

This is a GPU crash. Update drivers.