Palworld destroyed my PSU shutting down the pc

[RicKSiso]

I played Palworld for almost a month until it started to shut down the whole pc after the last update. I tried to change some settings following Steam discussions and yt tutorials. Nothing changed. After 10 days struggling my got stucked in a shut down / reboot loop. I had to change the PSU.
my setup was:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november, I used to work with Premiere, AE, I played other games like Alan Wake II, never had problems. Now I put a Corsair 850w just to do not risk anymore.
BUT the game still crashed 2 times rn after 10 min with the new PSU, giving the screen error:

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

I'm not expert, Idk what to do...

[MrSoul]

Hate say it. Might be the gpu itself.
But in effort not simply discount it as a hardware issue:

Double check drivers

Windows updates

try reinstalling Visual C++ Redistributable for Visual Studio 2015

If nothing else in software land is working, try fresh windows install(seems odd tho given fairly new build)

Internals, check air flow and clean out dust (sometimes just as simple as cable to the motherboard has become loose etc, or even where your gpu plugs in right, tho that’s typically a constant issue not intermittent)

[Caduryn]

Originally posted by RicKSiso:

I played Palworld for almost a month until it started to shut down the whole pc after the last update. I tried to change some settings following Steam discussions and yt tutorials. Nothing changed. After 10 days struggling my got stucked in a shut down / reboot loop. I had to change the PSU.
my setup was:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november, I used to work with Premiere, AE, I played other games like Alan Wake II, never had problems. Now I put a Corsair 850w just to do not risk anymore.
BUT the game still crashed 2 times rn after 10 min with the new PSU, giving the screen error:

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

I'm not expert, Idk what to do...

LOOOL

Imagine using a trash 650W PSU with a 4070...

The Game did nothing

[TcT Goth98]

Originally posted by Caduryn:

Originally posted by RicKSiso:

I played Palworld for almost a month until it started to shut down the whole pc after the last update. I tried to change some settings following Steam discussions and yt tutorials. Nothing changed. After 10 days struggling my got stucked in a shut down / reboot loop. I had to change the PSU.
my setup was:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november, I used to work with Premiere, AE, I played other games like Alan Wake II, never had problems. Now I put a Corsair 850w just to do not risk anymore.
BUT the game still crashed 2 times rn after 10 min with the new PSU, giving the screen error:

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

I'm not expert, Idk what to do...

LOOOL

Imagine using a trash 650W PSU with a 4070...

The Game did nothing

I mean, I was going to say "What?" That needs like 1000W to function properly.

[Hammer Of Evil]

Originally posted by RicKSiso:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

1- the hardware at stock settings is going to consume roughly 400w, if you have overclocked your pc, this psu was completely unsuitable for your system, as you were exceeding the power it could supply.

1.5- this is a low quality PSU that may have caused damage to your system by not having a graded power performance. for gaming, i recommend a psu that is graded with a bronze certification or higher. the reason for this is, it will send a flow of steady power that has been determined to stay inside of a tolerance. pc components are delicate, and using a budget or cheap power supply like this is the downfall of many builders.

tldr: feed it bad power, you will get bad results. certified power supplies also usually come with 5 and 10 year warranties, further showing you a high quality of components used.

2- the motherboard selected is not tolerant of high performance gaming, which is what you seem to go for with the cpu / gpu you've selected. the motherboard carries the power and data to each component, selecting a mid or upper mid mobo would have been more suitable here.

3- no issue with the ram, decent choice.

4- its easy for builders to usually miss or forget installing binaries, drivers, and support for their build. i recommend going through your hardware list, and reinstalling anything that may be missing. for gaming you will require any binaries for the engines used in the game. for palworld you'll be looking for drivers and support for your direct3d devices.

in this case i believe your error was caused by a device overclock that you may have applied. reset your overclock settings to default. as mentioned, the motherboard you are using, is not suitable for overclocking, the board is fairly thin and will not respond well to thermal stress in the long run.

5- optional - use a laser thermometer to judge the severity of the thermal gradients in the case. add more fans or cooling if the case is getting too hot.

again this is suggestion. I build computers for a very long lifespan and high performance, these are the areas i would focus on to obtain a better grade of performance.

[[Evil Inc.]Drakkon]

No, that's not Palworlds fault. You have a no name 650w psu on a 4070 and a 13600k.....my friend, you choose exceedingly poorly.

[2cide]

bigger question is your house wired by a monkey instead of an electrician?

if you're plugged straight into a wall without a surge protector, AND you exist where power fluctuations happen all the time theres a really high chance it'll happen again.

[2cide]

Originally posted by Evil Inc.Drakkon:

No, that's not Palworlds fault. You have a no name 650w psu on a 4070 and a 13600k.....my friend, you choose exceedingly poorly.

aw shidd this guy read more than me
you're fugged

[Caduryn]

Originally posted by TcT Goth98:

Originally posted by Caduryn:

LOOOL

Imagine using a trash 650W PSU with a 4070...

The Game did nothing

I mean, I was going to say "What?" That needs like 1000W to function properly.

Nah, a good 750w should be more then enough.

I run a rx 7900 xt with a 750w one

[Pay Child Suport]

this is the problem with generic PSUs. the ones that are color gray and they sound like canned food or something. and the weight. oh god its weight is SO light compared to the true rated ones. you can tell just from the weight which is low quality and which is high quality.

seasonic and corsair are your best bet brands when it comes to psu. and make sure what you buy can supply that 4070.

[kir-kanos]

Originally posted by Hammer Of Evil:

Originally posted by RicKSiso:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

1- the hardware at stock settings is going to consume roughly 400w, if you have overclocked your pc, this psu was completely unsuitable for your system, as you were exceeding the power it could supply.

1.5- this is a low quality PSU that may have caused damage to your system by not having a graded power performance. for gaming, i recommend a psu that is graded with a bronze certification or higher. the reason for this is, it will send a flow of steady power that has been determined to stay inside of a tolerance. pc components are delicate, and using a budget or cheap power supply like this is the downfall of many builders.

tldr: feed it bad power, you will get bad results. certified power supplies also usually come with 5 and 10 year warranties, further showing you a high quality of components used.

2- the motherboard selected is not tolerant of high performance gaming, which is what you seem to go for with the cpu / gpu you've selected. the motherboard carries the power and data to each component, selecting a mid or upper mid mobo would have been more suitable here.

3- no issue with the ram, decent choice.

4- its easy for builders to usually miss or forget installing binaries, drivers, and support for their build. i recommend going through your hardware list, and reinstalling anything that may be missing. for gaming you will require any binaries for the engines used in the game. for palworld you'll be looking for drivers and support for your direct3d devices.

in this case i believe your error was caused by a device overclock that you may have applied. reset your overclock settings to default. as mentioned, the motherboard you are using, is not suitable for overclocking, the board is fairly thin and will not respond well to thermal stress in the long run.

5- optional - use a laser thermometer to judge the severity of the thermal gradients in the case. add more fans or cooling if the case is getting too hot.

again this is suggestion. I build computers for a very long lifespan and high performance, these are the areas i would focus on to obtain a better grade of performance.

He knows whats up.
I too would worry that power supple already did some damage to something.
Is the old PSU dead outright.

[RicKSiso]

Originally posted by Hammer Of Evil:

Originally posted by RicKSiso:

intel 13600k
rtx 4070 gigabyte
mobo asrock steel legend
x2 Corsair Vengeance 16gb
PSU itek 650w

I built it in november

"(...) (Line: 184) Unreal Engine is exiting due to D3D device being lost. D3D device was not available to determine DXGI cause."

1- the hardware at stock settings is going to consume roughly 400w, if you have overclocked your pc, this psu was completely unsuitable for your system, as you were exceeding the power it could supply.

1.5- this is a low quality PSU that may have caused damage to your system by not having a graded power performance. for gaming, i recommend a psu that is graded with a bronze certification or higher. the reason for this is, it will send a flow of steady power that has been determined to stay inside of a tolerance. pc components are delicate, and using a budget or cheap power supply like this is the downfall of many builders.

tldr: feed it bad power, you will get bad results. certified power supplies also usually come with 5 and 10 year warranties, further showing you a high quality of components used.

2- the motherboard selected is not tolerant of high performance gaming, which is what you seem to go for with the cpu / gpu you've selected. the motherboard carries the power and data to each component, selecting a mid or upper mid mobo would have been more suitable here.

3- no issue with the ram, decent choice.

4- its easy for builders to usually miss or forget installing binaries, drivers, and support for their build. i recommend going through your hardware list, and reinstalling anything that may be missing. for gaming you will require any binaries for the engines used in the game. for palworld you'll be looking for drivers and support for your direct3d devices.

in this case i believe your error was caused by a device overclock that you may have applied. reset your overclock settings to default. as mentioned, the motherboard you are using, is not suitable for overclocking, the board is fairly thin and will not respond well to thermal stress in the long run.

5- optional - use a laser thermometer to judge the severity of the thermal gradients in the case. add more fans or cooling if the case is getting too hot.

again this is suggestion. I build computers for a very long lifespan and high performance, these are the areas i would focus on to obtain a better grade of performance.

thanks for all the answers... yeah I admit I went a bit too short choosing the first psu and the mobo. Now with the Corsair 850w should be ok. But I mean, I would never expected that. The psu was 80+ gold, not so bad imo. Maybe 650w wasn't enough to hide some peaks.
Anyway I'll check for the drivers of the direct3d devices. Thanks

[★REM★]

650w sounds a bit low for your system?

Im on a 4090 and 13900KF with a 1300w, i believe your system at 650 is really at the edge with the power.

[Dracon]

Originally posted by Caduryn:

Originally posted by TcT Goth98:

I mean, I was going to say "What?" That needs like 1000W to function properly.

Nah, a good 750w should be more then enough.

I run a rx 7900 xt with a 750w one

Not with that cpu

[RicKSiso]

btw yes, Ione of the solutions that I found online was to overclock and to try to undervolting the gpu at the same time. Now I'll fix again that

[シェービングフォーム]

Don’t blame the game for your negligence.