how do fix the it from cashing

[Erix Dark]

Every time i try to play it cashes at the character creation how do i fix it to where it doesn't cash

[wildbill]

You mean crash? Never seen that.

First I'd check that your computer actually meets the minimum system requirements. If it does, check that it has all updates including video driver updates. Most likely there is a problem with your PC causing this. Could also be the game. You can validate the game to ensure the install is not corrupt.

BTW, one of the first things to do is just restart your PC and try it again.

[IvoryTemplar]

Usually this is a driver issue or you're running below minimum specs.

[Vovarush]

If you updated try full reinstall worked for me today

[Erix Dark]

how do i fix the driver issue

[wildbill]

Originally posted by Erix Dark:

how do i fix the driver issue

You need to find the model of your video card. From there, do a Google search for the driver. Download and install the driver from the manufacturers website.

[Erix Dark]

cause i am playing on my laptop and its been fully updated, after it was refurbished

[Erix Dark]

also i just bought the game to day

[Erix Dark]

Originally posted by wildbill:

Originally posted by Erix Dark:

how do i fix the driver issue

You need to find the model of your video card. From there, do a Google search for the driver. Download and install the driver from the manufacturers website.

i am trying to play on a microsoft surface pro laptop

[Erix Dark]

i mean microsoft surface go

[wildbill]

Originally posted by Erix Dark:

also i just bought the game to day

Most laptops have an onboard video chip. For this game you need a gaming laptop. That should have either a video card installed or have the video chipset built in using similar hardware to that found in a dedicated video card.

I have a gaming laptop that is almost 5 years old, a ROG (I think that stands for republic of gaming) that could probably just barely run this game, but I've not tried it.

It is highly unlikely that any refurbished laptop (I'm reading that as used and maybe 3 years old) is going to run this game. If that laptop was a mid level gaming laptop 3 years ago when it was new, then maybe.

On your laptop, enter "Device Manger" in the search bar on the taskbar. Click on Display adapters. It will list what you have. You can then Google a comparison of yours with the minimum system requirement of GeForce GTX 1050 (2GB). If yours is less powerful (lower performance), then your laptop probably can't run this game.

[wildbill]

Originally posted by Erix Dark:

i mean microsoft surface go

I checked the video on the Microsoft Surface Go 3 (but maybe you don't have the latest). It is not nearly good enough. The GTX 1050 is 654% better. So it is way underpowered.

I'd refund your purchase now. No way your "laptop", which is really a tablet, not even a laptop, can play this game. Sorry to tell you this, but you need a real gaming PC or the latest XBOX console (not sure exactly what it is called) to play this.