Game is crashing before any gameplay, help!

[Honkin' Hog]

'UE-Habitat Game has crashed and will close' 'Fatal Error!'
I went thru the titles & accessibility settings just fine. But as soon as music starts playing and before I see any menus or game play I get that error and the game hangs on a black screen.
Does anybody know what I can do??

I've been counting down the days to play this so this is a total bummer

[BP]

Im having same issue, but im also getting an error window behind the game window. So first I was getting lowfatalerror, bla bla something with shaders, could not decompress shader group with oodle and after finally getting in i was playing til the first f****** door and I got black screen and No loading symbol.. and it keeps happening, I was looking up the error i got and it Said i had to update my bios firmware, which i did.. but still happening, was waiting to see if others had issue, but doesnt seem like it. Im about to refund

[Jrm]

Do both of you above happen to have an intel 13th or 14th gen i7 or i9 cpu?

[BP]

I got 13th i7

[Honkin' Hog]

Originally posted by BP1:

Im having same issue, but im also getting an error window behind the game window. So first I was getting lowfatalerror, bla bla something with shaders, could not decompress shader group with oodle and after finally getting in i was playing til the first f****** door and I got black screen and No loading symbol.. and it keeps happening, I was looking up the error i got and it Said i had to update my bios firmware, which i did.. but still happening, was waiting to see if others had issue, but doesnt seem like it. Im about to refund

From my limited knowledge & snuffling through the files, it looks like there's a missing exe that (since it can't be found) is causing the crash. Tried verifying the files (nada), now trying to reinstall.

[Honkin' Hog]

Originally posted by Jrm:

Do both of you above happen to have an intel 13th or 14th gen i7 or i9 cpu?

i5-10400

Should be enough if the system requirements on the steam page are to be believed

[BP]

Originally posted by Honkin' Hog:

Originally posted by BP1:

Im having same issue, but im also getting an error window behind the game window. So first I was getting lowfatalerror, bla bla something with shaders, could not decompress shader group with oodle and after finally getting in i was playing til the first f****** door and I got black screen and No loading symbol.. and it keeps happening, I was looking up the error i got and it Said i had to update my bios firmware, which i did.. but still happening, was waiting to see if others had issue, but doesnt seem like it. Im about to refund

From my limited knowledge & snuffling through the files, it looks like there's a missing exe that (since it can't be found) is causing the crash. Tried verifying the files (nada), now trying to reinstall.

Wasnt the whole path wrong, was looking myself and I didnt Even find the first folder

[Jrm]

Originally posted by BP1:

I got 13th i7

Well the shader problem is due to your intel 13th gen cpu. Intel finally admitted the problem last month. It has been going on for over a year now, it is very well known if you do a google search. You can fix it 2 different ways, either update your motherboard bios or you can downclock your CPU multiplier by 2X. It is not the game or devs fault it is most definitely an intel issue. The easier way is to get the XTU intel extreme tuning utility software and bump the multiplier down by 2x. What is happening is your CPU is getting either too much voltage from your motherboard or a lot of motherboards do auto overclocks to the 13th and 14th gen chips without you even knowing.

[BP]

Originally posted by Jrm:

Originally posted by BP1:

I got 13th i7

Well the shader problem is due to your intel 13th gen cpu. Intel finally admitted the problem last month. It has been going on for over a year now, it is very well known if you do a google search. You can fix it 2 different ways, either update your motherboard bios or you can downclock your CPU multiplier by 2X. It is not the game or devs fault it is most definitely an intel issue. The easier way is to get the XTU intel extreme tuning utility software and bump the multiplier down by 2x. What is happening is your CPU is getting either too much voltage from your motherboard or a lot of motherboards do auto overclocks to the 13th and 14th gen chips without you even knowing.

Ffs, I Just did this.... in XTU it was greyed out for me, Even tho UVP was disabled in bios.. i also just updated my bios to the newest.. so why is it greyed out, and by 2x do u mean from 1.100 ish to 0.550?

[Jrm]

Originally posted by BP1:

Originally posted by Jrm:

Well the shader problem is due to your intel 13th gen cpu. Intel finally admitted the problem last month. It has been going on for over a year now, it is very well known if you do a google search. You can fix it 2 different ways, either update your motherboard bios or you can downclock your CPU multiplier by 2X. It is not the game or devs fault it is most definitely an intel issue. The easier way is to get the XTU intel extreme tuning utility software and bump the multiplier down by 2x. What is happening is your CPU is getting either too much voltage from your motherboard or a lot of motherboards do auto overclocks to the 13th and 14th gen chips without you even knowing.

Ffs, I Just did this.... in XTU it was greyed out for me, Even tho UVP was disabled in bios.. i also ust updated my bios to the newest.. so why is it greyed out, and by 2x do u mean from 1.100 ish to 0.550?

No no, the actual multiplier. By default its normally around 57 or 56 just bump it down by 2.

[BP]

Originally posted by Jrm:

Originally posted by BP1:

Ffs, I Just did this.... in XTU it was greyed out for me, Even tho UVP was disabled in bios.. i also ust updated my bios to the newest.. so why is it greyed out, and by 2x do u mean from 1.100 ish to 0.550?

No no, the actual multiplier. By default its normally around 57 or 56 just bump it down by 2.

Ah,I get you,but I couldnt change anything in xtu. And I think mine was set to 53

[Jrm]

Originally posted by BP1:

Originally posted by Jrm:

No no, the actual multiplier. By default its normally around 57 or 56 just bump it down by 2.

Ah,I get you,but I couldnt change anything in xtu. And I think mine was set to 53

Try the Pcore which is performance core ratio and bump it down 1 or 2 more notches. If that doesn't fix it, it must be something else or maybe xmp profile.

Keep tuning it until it gets stable or stops the crashing.

[Honkin' Hog]

Originally posted by BP1:

Im having same issue, but im also getting an error window behind the game window. So first I was getting lowfatalerror, bla bla something with shaders, could not decompress shader group with oodle and after finally getting in i was playing til the first f****** door and I got black screen and No loading symbol.. and it keeps happening, I was looking up the error i got and it Said i had to update my bios firmware, which i did.. but still happening, was waiting to see if others had issue, but doesnt seem like it. Im about to refund

I found a fix that worked for me:

Through steam's properties page have the game start with this command line:

-dx11

[Squeezit]

Same issue. It occured twice so far. Once after game booted and I'm hiding from the big guy with Innes.
The second time immediately after I reached the top of the elevator.
Game was still running but couldn't interact with it. As soon as I exited out of the fatal error pop up, the game force closed.

[BP]

Seems like the -dx11 command Just Made me lagg badly, I tried what mr JRM Said and underclocked my cpu and havent been able to fully see if it works yet, but with the testing i did before I went to sleep it did work smoothly, not only that but I also managed to actually fix the cpu because 13th and 14th gen cpus are broken

[SecretModeLiam]

Hey there.

Really sorry for this. I've passed this thread along to our QA department as a critical issue.

We thank you so much for your patience on this!