WARNO
xenon Mar 25 @ 5:13pm
5
2
4
Major stuttering after last update
PC completely freezes for a good 5 seconds, alt tab, texture streaming bug and the game resumes. Also been crashing a few times.
Originally posted by [EUG] MadMat:
We're aware of the blackscreen/freeze issue that's been plaguing the game since the last Warno update.
We don't know the root cause at the moment, several engineers are currently working on it.

The black screen is actually the operating system terminating and reloading the graphic driver. In some cases, this doesn't succeed, the PC then completely freezes, and must be hard-rebooted.

The problem has been mainly affecting NVidia RTX graphic cards. We've been trying to reproduce the issue on many cards ( AMD and NVidia), we only managed to reproduce it on RTX cards. We've even ordered two extra RTX cards specifically to run tests on them.

We also had some rares cases of black screen on AMD cards, but they were on GNU/Linux+Proton+dxvk. Which means: different OS, different driver, different graphic API. The likelihood for this to be the same issue between NVidia and AMD is extremely low. The symptom looks the same, but any severe error in a driver will cause this symptom.

In the meantime, we highly recommend to upgrade your drivers, especially the NVidia driver (which has been updated in the last days, with a highly unusual amount of fixes - many of them mentioning black screens).

We can assure you we are doing our best to solve that issue, which is our priority at the moment, and can only apologize for the inconvenience in the meantime.
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Showing 1-15 of 212 comments
Yeah, there's some clear issues.
It's definitely not our PCs or our connections, but the new update, because it even happens when playing back the replay of the match with the stuttering, and only started happening yesterday.
Delta25 Mar 25 @ 11:12pm 
same even had an nvidia driver crash.
Yes. I keep freezing for seconds at a time.
Sil.^Fisk Mar 27 @ 12:26am 
What I know from my friends group, it is not appearing for the 1080's cards but only with newer series.
rehuven  [developer] Mar 27 @ 12:45am 
Hello and thank you for your feedback.

You can send us a replay describing the issue directly to support at eugsupport@eugensystems.com

We need as much information as possible, such as:
- whether the camera is stuck during the freeze or, on the contrary, whether you can move it but everything else freezes
- whether the camera was placed in a specific location on the map (zoomed in on a building, moving vehicle, etc.)
- whether there was a specific camera movement
- whether this occurs in replays of games with large numbers of players and/or AI

You can also send us any information you think would be useful to help us identify the problem.

Best regards,
xenon Mar 27 @ 2:22am 
^ My friend also seems to have the same issue.

The freeze goes like this: I just play the game as normal in 10v10 multiplayer. Completely randomly the game freezes PC for a good 5 seconds, can't even alt tab during that time. Then I get a texture streaming bug that makes everything look like a 2x2 texture, it starts loading textures again and everything speeds up. Can't give orders as I assume it's syncing back in. When that's done the game resumes as normal.

Sometimes it happens once during match, sometimes it's a lot. It's completely random. I thought it might've been my GPU dying or something, but the temps look fine and it only happens in this game after the update.
I have entire freeze, camera, sound (current VFX playing in loop), nothing move, it happens mostly when a unit is selected if I remember corectly
for three days now, this "hanging" has been happening, and is not "unhanging", but even Windows is hanging, at first it was observed several times in 10-on-10 games, and this just happened even after a clean reinstall WARNO without DLC (disabled) in a shootout with AI 4 on 4 (without mods and new divisions)

"freeze" is a game played completely randomly at a random time, freeze without errors without any kind of "crash report", and after a few seconds the operating system freezes completely (caps keyboard interrupts and even ctr+alt+del do not work out) (I managed to restart the ctr+shift+win+ driver a couple of times and once after a characteristic beep, the monitor even managed to blink, but the system did not return to normal) and then you have to turn off the power supply only

the graphics are at the maximum (now I've set it to the minimum for verification), I have an RTX 3070 and i7-9700KF with 32GB RAM, all updates are the latest, both Windows 11 and NVIDIA drivers, I checked memtest v11.2 memory and no errors, I also checked FurMark to make sure that the system cooling is guaranteed to be good

UPD: now, with minimal graphics settings, I did not experience "hanging" during the entire 10-10 all time hour match, although other players showed them over the voice channel (but they "run on" unlike me), so there may be a graphical "bug" somewhere in the between low and high settings (but this is just a guess :) ; at least it can be used as a "workaround" for a temporary solution, but you have to play like a Google map :-)

UPD2: noop, the minimum settings don't fix these "hanging", it happens anyway :-(

UPD3: I did a few dumps through procdump.exe at the time of the hang problem (it was possible only through WinRM :) and uploaded the files to Gdrive[drive.google.com]
Also, in each case, an error is logged in the Windows log.
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\Video3 Error occurred on GPUID: 100 The message resource is present but the message was not found in the message table

UPD5: My nvme drive (with OS) was not of high quality and probably could not cope with multiple simultaneous downloads of small files, in any case, it finally went out of service and was replaced with another one. Now, after the freeze game (they continue), but my computer can go "off the peak" and does not hanging. Although the problem of game freezes is still relevant, and who knows, it will unfreeze or crash again.
Last edited by Jon Buzel; Apr 6 @ 11:55am
WelTigZ Mar 27 @ 1:52pm 
yup, same thing its happening to me
Same thing happened to me. The game freezes completely for 3 seconds with a buzzing sound. The screen flashes black then all units speed up to catch up with the server. Also, I noticed sometimes planes will ignore evac order "v". And you have to reselect them and re-evac them.
Same. Most of the time it crashed. Once it stop respondong , restarted responding and replay was lacking my planes and my planes only. Their kills were not counted. 6ya game so those cluster planes got about 1000+ points worth of kills
Spantz Mar 28 @ 9:38pm 
Having a similar issue - my game will randomly lock up with the music still playing and my entire PC will lock up for a good 5-10 seconds. After a while my PC catches back up but the game remains frozen. This has only been happening since the new update.

I haven't identified anything specific that happens - in my latest game it was 4v4 vs. AI and I had just killed a unit with a recon unit, no more than 30 seconds into the game, when it happened. The other two crashes I've had occur were several minutes into the game each. Running on linux with proton.

EDIT: My friend also has had issues with this. We're both on Nvidia driver 565.77. My friend who is on an older version of nvidia is not having this issue (~550), so this might be an nvidia driver issue.
Last edited by Spantz; Mar 28 @ 9:41pm
ErikaLol Mar 29 @ 3:21am 
+1, tried using older drivers with DDU to no avail. Hope this gets fixed soon!
Originally posted by rehuven:
Hello and thank you for your feedback.
You can also send us any information you think would be useful to help us identify the problem.
please note that I tried to provide details on this issue in the my post above
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