DX12 problem

[radexpl98]

I got message "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument." I've checked and I've got DX12 installed, I updated nvidia drivers without a problem, but game wont start anyway. Someone could help?

[Ac1d_Bl4ck]

Początkowo opublikowane przez agata.c:

Hi!
Please get in touch with our Player Support using the contact form HERE [11bitstudios.com] and let them know about the issues you are experiencing. Please send a screenshot of the error and your DxDiag file as well.
To create a DxDiag file:

• Click on Start
  
• Type “DxDiag” and launch DxDiag
  
• Click on “Save all information”
  
• Save “Dxdiag.txt” file

Have a great day!

For God's sake! Everyone knows what's the issue is already. It's DirectX 12.2.
1) System requirements do not mention that the game requires exactly 12.2 and 12.1 won't do it. It says just DX12. So people like me with good hardware and DX 12.1 expected to be able to play the game, but we aren't.
2) It's questionable that the game trully requires the latest graphic API, and probably could work on 12.1 as well, if devs cared just a bit.

So the question will it be patched at some moment to work on 12.1, or the only solution for us is to reinstall the OS?

[Artorias]

Początkowo opublikowane przez Ylion:

Początkowo opublikowane przez Ac1d_Bl4ck:

The f**k is with this DX nonsense? Is it the newest sony/activision/whatever AAAAAA game? Does this game really need this? Or devs just didn't bother with compiling settings?

Question to devs: can we expect lowering down DX requirements with a patch?

Not a dev, but this is usually not a bug that is fixable.
The game itself relies on features only the newer DX version provides,
and your GPU is not able to utilise said needed features.

Basically, the software tries to tell the hardware what to do,
but uses words the hardware doesn´t understand(and couldn´t execute even if it did)

That said, there were instances where modders were able to run a game with a lower DX version, but that usually comes with a ton of insability and other problems, and is in no way guaranteed to work in the first place.

It works for me with Vulcan and without DirectX12_2, so it would be easy for developers to implement. And it already works with people on Linux, on the same graphics cards, that don't want to run the game because Windows is not so fresh.

[Artorias]

Początkowo opublikowane przez Hecate:

Так я чего то не понимаю, у меня карта 2070 rtx, в минимальных требованиях прописана карта в разы слабее моей, в рекомендуемых не намного лучше моей, и теперь разработчик заявляет что моей карточки не достаточно что бы играть т.к. не поддерживается нужная версия dx12, или я что то не понимаю либо системные требования на странице с игрой утка.

Попробуй мой гайд с вулканом. Играть можно на карточках начиная от GTX 950, с двумя гигами видеоппамяти. Но вообще, с таким отношением к игрокам - рефанд будет лучшей идеей.
Хотя это скорее косяк винды. На линуксе с протоном те же карточки и даже хуже - работают без проблем.
https://steamcommunity.com/sharedfiles/filedetails/?id=3333479036&tscn=1726739191

[Massgrave]

there is no need to even write about this problem, it is still from the beta of the game for the entire beta, the developers did not even fix it on the release, do a refound and do not torment your head forget about this game for an indefinite period until lazy developers fix the problem (tomorrow the estimates in the steam will break the game) I sympathize with everyone who bought the stardart edition

[Artorias]

Początkowo opublikowane przez TAKEMURA:

there is no need to even write about this problem, it is still from the beta of the game for the entire beta, the developers did not even fix it on the release, do a refound and do not torment your head forget about this game for an indefinite period until lazy developers fix the problem (tomorrow the estimates in the steam will break the game) I sympathize with everyone who bought the stardart edition

Do you think they will? But I agree, it's better to do a refund and wait IF they fix it, since for some people they refused to patch this, despite the easy solution with Vulcan.

[Arc]

Początkowo opublikowane przez Ac1d_Bl4ck:

...Everyone knows what's the issue is already. It's DirectX 12.2. ...

It launched on Intel HD 630 / GTX1050M on my roommate's laptop, so no.

Agility SDK has its own requirement that is changing depending on which revision the game uses in terms of minimum GPU driver version.
Else the minimum Windows 10 build is still the same:
https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#setup

[Ac1d_Bl4ck]

Początkowo opublikowane przez Arc:

Początkowo opublikowane przez Ac1d_Bl4ck:

...Everyone knows what's the issue is already. It's DirectX 12.2. ...

It launched on Intel HD 630 / GTX1050M on my roommate's laptop, so no.

Agility SDK has its own requirement that is changing depending on which revision the game uses in terms of minimum GPU driver version.
Else the minimum Windows 10 build is still the same:
https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/#setup

Okay, then there's another flavour of the same problem:
1) System requirements do not state needed OS revision. From what I can read in the store page, I should be able to run the game on recommended settings.
2) Almost all other modern games work perfectly on my current OS. So I assume it's technically possible to make it work. When there's a will, there's a way.

So the question stays - are devs willing to fix this or not.

[Timskey]

Początkowo opublikowane przez Ac1d_Bl4ck:

Początkowo opublikowane przez Arc:

It

So the question stays - are devs willing to fix this or not.

Я ранее приводил текст из переписки с их техслужбой. Их ответ был, что нет.

[Hecate]

Мой ПК полностью удовлетворяет рекомендуемым требованиям на странице продажи игры в Стим. Но оказалось что есть подводные камни о которых было умолчено. И я лично не хочу танцевать с бубном что бы обойти эти камни особенно после общения с людьми которые поиграли в игру и мягко сказать разочарованы.

[Arc]

Początkowo opublikowane przez Ac1d_Bl4ck:

So the question stays - are devs willing to fix this or not.

It's not a bug in the game so there's nothing to fix.

CP2077 for example isn't even using Agility SDK, and HFW/Spider-Man use older Agility SDK revision than this game has.

Again, rather than blaming everybody and their mother, share the necessarsy details so we can see what's going on.

[Balzaams]

Początkowo opublikowane przez Artorias:

I have found a fix. It works for me, with old Win10 and GTX 950 with 2GB.
https://steamcommunity.com/sharedfiles/filedetails/?id=3333479036

Just make the vkd3d-proton-2.13 in rar, not zst

[blessku]

Początkowo opublikowane przez my_reign:

I've tried all the recommended solutions and still can't get the game to run - I hope the Developers can make it compatible with GTX 960 graphics cards - I'm requesting a refund till then

--------------------------------------------------------------------
I have GTX 970 in my other PC it was new in 2014-2015 thats 9 years back. Get some new iron buddy.

[Artorias]

Początkowo opublikowane przez Balzaams:

Początkowo opublikowane przez Artorias:

I have found a fix. It works for me, with old Win10 and GTX 950 with 2GB.
https://steamcommunity.com/sharedfiles/filedetails/?id=3333479036

Just make the vkd3d-proton-2.13 in rar, not zst

Check the guide, link was added.

[Balzaams]

Początkowo opublikowane przez Artorias:

Początkowo opublikowane przez Balzaams:

Just make the vkd3d-proton-2.13 in rar, not zst

Check the guide, link was added.

WinRar dosnt unpack vkd3d-proton-2.13.tar.zst

[Artorias]

Początkowo opublikowane przez Balzaams:

Początkowo opublikowane przez Artorias:

Check the guide, link was added.

WinRar dosnt unpack vkd3d-proton-2.13.tar.zst

I know. I added a link to the google drive with zip archive in the comments section