Frostpunk 2

Frostpunk 2

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nicolò Sep 21, 2024 @ 12:39am
i can't change any settings, keeps crashing
any setting i try to change, like language, graphic, vsync, or even data analysis, literally ANY, makes the game instantly crash.

is it only for me?
Last edited by nicolò; Sep 21, 2024 @ 12:41am
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Showing 1-8 of 8 comments
aleksander.w  [developer] Sep 21, 2024 @ 1:01am 
Hi!

Please check if the steps provided HERE will help.

If not please, get in touch with our Player Support using the contact form HERE [11bitstudios.com] and let them know about the issues you are experiencing. Please send a screenshot of the error or a video of the issue and your DxDiag file as well, as a crash dump or any logs that should be found here:
C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2.

To create a DxDiag file:
  • Click on Start
  • Type “DxDiag” and launch DxDiag
  • Click on “Save all information”
  • Save “Dxdiag.txt” file

Have a great day!
Surrender Sep 21, 2024 @ 1:59am 
The same thing. Did you fix it?
nicolò Sep 21, 2024 @ 2:17am 
no, i updated everything, but it still crash everytime i try to change any setting.
gurchik Sep 21, 2024 @ 2:23am 
Change setting from window to the fool screen, helped me.
nicolò Sep 21, 2024 @ 2:25am 
i tried to just change to the full screen but it crash when i click accept.
gurchik Sep 21, 2024 @ 2:27am 
Originally posted by nicolò:
i tried to just change to the full screen but it crash when i click accept.
It's a pity.
Boffy Sep 21, 2024 @ 3:09am 
I don't even see 'full screen' as an option on mac :o
I AM SYNTH Sep 22, 2024 @ 6:16am 
Originally posted by nicolò:
any setting i try to change, like language, graphic, vsync, or even data analysis, literally ANY, makes the game instantly crash.

is it only for me?
can confirm it's not only for you
wanted to change language -> crash
test to change degrees from celcius to faranheit -> crash

edit : going through some fixing, i forgot i did not checked for any gpu driver update for some months, might be the issue

moved the game from B:/ to C:/ (both are ssd)

after edit: nope changed nothing issue is still here, even after changing disk, updating drivers and restarting... game works fine tho, just can't change settings....
Last edited by I AM SYNTH; Sep 22, 2024 @ 6:52am
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Date Posted: Sep 21, 2024 @ 12:39am
Posts: 8