Game is not storing save files or saving my settings.

[Zeta_Vandaree]

I don't know if other people are having the same problem but my saves disappear and my settings revert back to their original states.

Is there a solution to this problem or should I just refund the game?

[aleksander.w]

Hi!

Please check if despite the game not recognizing your save files you can find them with the game off, and with the game tuned on in the save folder:

Your saves can be found in the following folders:
Steam version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved\
MS Store version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\MS\Saved\SaveGames.

Once you check the folders, please get in touch with our Player Support using the contact form HERE [11bitstudios.com] and let them know about the issues you are experiencing. Please send the save files, if you will find them in your folder and your DxDiag file as well, as a crash dump or any logs that should be found here:
C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2.

To create a DxDiag file:

• Click on Start
  
• Type “DxDiag” and launch DxDiag
  
• Click on “Save all information”
  
• Save “Dxdiag.txt” file

Have a great day!

[fox]

Same issue here. Saves stored in Frostpunk2\Epic\ though, since it's bought through Epic Games store

[holydamien]

Originally posted by aleksander.w:

Hi!

Your saves can be found in the following folders:
Steam version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved\
MS Store version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\MS\Saved\SaveGames.

Have a great day!

There are no "saves"! There is just one file there with username, that's it! This is a horrible way to store saves. I have lost so much progress, it's getting annoying. How is it possible for a game to save the progress, I can see the saved game in the load/save screen, only to lose it after you quit and relaunch? Why can't we have actual single save game files per each save? What was the point in this?