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After all the heat bonuses are substracted the remaining heat demand of a district is added to the main heat demand, which is taken from the main generator.
If your people are freezing it means you don't have enough fuel to cover the demand - get more fuel to your city or maximise heat bonuses.
Also make sure you aren't putting more bonuses than required, as if the region has 0 heat demand due to having multiple adjecency bonuses any further heat bonuses won't benefit it.