Reaxxion

Reaxxion

Goro3D Jul 28, 2019 @ 5:12pm
Here's what I did
I contacted bigfishgames via e-mail and it could take up to 3 days about reaxxion not working properly via steam because of windows 10 latest updates so once they reply I'll let you guys know and I asked them nicely if they could please update the steam version of reaxxion so hopefully they will do something so we do not have to rebuy the game. I downloaded the trial version and it works just fine on windows 10 I got it like an hour ago and no issues but it is time limited. if you buy it from bigfishgames and your a first time buyer you can get it for $2.99 but thats up to you I for one am not gonna buy a game I already have when all it needs is a simple update from bigfishgames.
Last edited by Goro3D; Jul 28, 2019 @ 5:13pm
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Showing 1-2 of 2 comments
Goro3D Jul 29, 2019 @ 10:25am 
Well they replied and gave me useless information but gave me a coupon for a free game so looks like we are out of luck for getting this game update so guess I will use it on reaxxton as this game is now a useless mess on steam so that's the e-mail I got back from them so at least I can get the game back and install it through steam/steamapps/common/reaxxion and remove this reaxxion. Look like my computer dosen't want to run this game wwas part of an explanation and went far above ideas they had but left me a free game coupon so at least I will get the non-steam game but better than nothing. so gonna completely remove reaxxion from steam and use this.
Goro3D Jul 29, 2019 @ 10:28am 
Here is the actual reply

Big Fish (Big Fish Games)

Jul 29, 9:52 AM PDT


Hello there,

Thanks for writing in. It sounds like you may have a technical issue with one of your games. To start with, I wanted to send along some great help articles and tips that may help resolve your issue, as well as a complimentary replacement coupon code if the steps don’t help or if you’d prefer to get a new game instead. If this information helps, there is no need to reply back. If this doesn't answer your question, please reply directly to this email, and one of our representatives will be happy to look into this for you!

If you prefer to try and troubleshoot, we do have some specific troubleshooting instructions that may help you out:

Game Crashing, Freezing, or Blank Screen

If these steps do not help, then I'm sorry that it's sounding as though this game doesn't want to work on your computer at this time. Since we don't want you to be stuck with a game you can't play, please use the replacement coupon code below to get any other standard version or Collector’s Edition PC or Mac game in its place. This coupon will be good until Saturday, August 17th, 2019 at 11:59 PM PST.
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