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翻訳の問題を報告
Big Fish (Big Fish Games)
Jul 29, 9:52 AM PDT
Hello there,
Thanks for writing in. It sounds like you may have a technical issue with one of your games. To start with, I wanted to send along some great help articles and tips that may help resolve your issue, as well as a complimentary replacement coupon code if the steps don’t help or if you’d prefer to get a new game instead. If this information helps, there is no need to reply back. If this doesn't answer your question, please reply directly to this email, and one of our representatives will be happy to look into this for you!
If you prefer to try and troubleshoot, we do have some specific troubleshooting instructions that may help you out:
Game Crashing, Freezing, or Blank Screen
If these steps do not help, then I'm sorry that it's sounding as though this game doesn't want to work on your computer at this time. Since we don't want you to be stuck with a game you can't play, please use the replacement coupon code below to get any other standard version or Collector’s Edition PC or Mac game in its place. This coupon will be good until Saturday, August 17th, 2019 at 11:59 PM PST.