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I have played about 12 rounds of the PGA Tour on this crap and not played since.
I would never advise Laptops as a gaming option, though i would also advise chasing technology in gaming hard ware is a fools paradise the cost is just to much.
Have you sent in a ticket to 2K Support?
What are your specs?
What have you tried to do so far to solve the issue yourself?
It's actually rare when someone posts a problem with enough specific detail and includes that information as well. Your initial post was most of the way there for detail but I'd look into those three questions to help others help you more easily. I'd also recommend replying to the responses that you do get. ;)
No worries. It came across as berating others for not helping rather than disrespect. I can understand the frustration as I've thrown questions into the void and had no reply plenty of times.
There are a few more particulars that can help diagnose a problem with components. The laptop's model number can help but won't always be exact with finding out the full model names of the processor and graphics card. You can check Help > System Information on your Steam client to get that information.
I have also got some comparison links in the pinned FAQ thread that can help work out if your system is powerful enough to run the game.
If so, it must be a setting somewhere??
Any advice pls
He has a laptop with an intel iris XE graphics on win 11
He disabled the HDR in windows (the auto one too), but the game keeps the hdr on and it's greyed
I tried to lower all the settings of the game but no luck and even a lower resolution (and in windowed too)
He has 2k21 too who is working perfectly i don't know how to help him
https://i.imgur.com/CP5gsSd.jpeg