dummy.txt

[☢☣ ButteryVengeance ☣☢]

why? lol

[☢☣ ButteryVengeance ☣☢]

Originally posted by brimstone:

cause it's a dummy

who you callin' a a dummy, dummy.

[drh]

I have the same issue. It's like there's a problem with Steam's internal package manager and it doesn't have the right list of files to download. I could be wrong but I think the dummy.txt thing is a standin from before the game releases or pre-loads.

[MadTing]

these dummy.txt problems are caused by devs' failure with steam keys. I guess you've bought one somewhere, now you have to contact support with your issue. Some people have it since the release and till yesterday I guess. CIS and Brazil had same problems at least. I thought the problem got fixed, but I guess not yet completely.

[jpnores]

https://steamdb.info/sub/774601/depots/
The Dark Pictures Anthology: Season 1 package data
devil in me is depot id 1567021,this is 5B.
missing depot id 1567022 and 1567023.

[drh]

Originally posted by JPNores:

https://steamdb.info/sub/774601/depots/
The Dark Pictures Anthology: Season 1 package data
devil in me is depot id 1567021,this is 5B.
missing depot id 1567022 and 1567023.

Thanks, so it actually is Steam's package management not linking to the right content.

[Supermassive_CM]

Hey everyone,

I asked Bandai Namco about this issue this morning and have been advised that this should now be resolved. You should find that there is a game update available (it should start automatically) and that once this is complete, the full game files are in place and available as they should be.

Please let me know if this is the case, and if you're now able to play. Thank you!

- Georgina (Supermassive Games Community Manager)

[Hades]

"Error reading disk"

[Supermassive_CM]

Originally posted by Hades:

"Error reading disk"

Does this error persist after verifying the game files?

If so, does it happen in both the DirectX 11 and DirectX 12 launchers? Any additional information that can be provided would be helpful.

- Georgina (Supermassive Games Community Manager)

[drh]

Originally posted by Supermassive_CM:

Hey everyone,

I asked Bandai Namco about this issue this morning and have been advised that this should now be resolved. You should find that there is a game update available (it should start automatically) and that once this is complete, the full game files are in place and available as they should be.

Please let me know if this is the case, and if you're now able to play. Thank you!

- Georgina (Supermassive Games Community Manager)

I've tried clearing my download cache and selecting different download regions (all requiring restarts of Steam) and it still isn't doing anything other than downloading dummy.txt, but it could be that backend updates by the publisher take time to propagate through Steam's infrastructure. As far as I can tell this is only affecting people who bought the Season One bundle and that specific class of Steam key, if they bought it standalone it seems to be okay for them.

It's Turkey Day over here so I'll check back after the festivities and let you know if anything's changed. Thank you for being on point with this!

[DeafRookielahs2]

Originally posted by drh:

Originally posted by Supermassive_CM:

Hey everyone,

I asked Bandai Namco about this issue this morning and have been advised that this should now be resolved. You should find that there is a game update available (it should start automatically) and that once this is complete, the full game files are in place and available as they should be.

Please let me know if this is the case, and if you're now able to play. Thank you!

- Georgina (Supermassive Games Community Manager)

I've tried clearing my download cache and selecting different download regions (all requiring restarts of Steam) and it still isn't doing anything other than downloading dummy.txt, but it could be that backend updates by the publisher take time to propagate through Steam's infrastructure. As far as I can tell this is only affecting people who bought the Season One bundle and that specific class of Steam key, if they bought it standalone it seems to be okay for them.

It's Turkey Day over here so I'll check back after the festivities and let you know if anything's changed. Thank you for being on point with this!

Happy Thankgiving Day! I don't celebrate my country...

[drh]

Originally posted by Supermassive_CM:

Hey everyone,

I asked Bandai Namco about this issue this morning and have been advised that this should now be resolved. You should find that there is a game update available (it should start automatically) and that once this is complete, the full game files are in place and available as they should be.

Please let me know if this is the case, and if you're now able to play. Thank you!

- Georgina (Supermassive Games Community Manager)

Still no luck.

[Supermassive_CM]

Originally posted by drh:

Still no luck.

I'm sorry to hear this - are you seeing any particular error message? Are you attempting to install the game from scratch, or have you checked for the update and haven't found one?

- Georgina (Supermassive Games Community Manager)

[drh]

Originally posted by Supermassive_CM:

Originally posted by drh:

Still no luck.

I'm sorry to hear this - are you seeing any particular error message? Are you attempting to install the game from scratch, or have you checked for the update and haven't found one?

- Georgina (Supermassive Games Community Manager)

Thanks for your patience, Georgina.

If you'll pardon an imgur link, here are screencaps of everything I see between TDiM's install page, installation, the contents of the installation directory, and what happens when I attempt to run the application. I've also included a screencap of the AppID and BuildID that my Steam account has registered under its entry in my Library.

https://imgur.com/a/gmcXfDA

For some reason my redeemed Season One bundle key seems to still associate TDiM with an incorrect Steamworks depot ID, so it downloads an incorrect set of files. I've attempted reinstalling, verifying local game files, changing download servers, clearing Steam's download cache, restarting Steam, and restarting my desktop. I wonder if, for a copy of TDiM purchased standalone, does it have the same AppID?

Thanks again, I appreciate that Supermassive Games has someone on point to engage with fans and help resolve issues.

[Supermassive_CM]

Thank you for the above details, drh - they were really helpful.

I'm pleased to say that Bandai Namco have confirmed to me this morning that any lingering issues with the Season 1 Bundle downloads should now be resolved as well as the individual game downloads.

Can anyone who was affected by this issue in this thread please try again to download and install the game? You should now find that the complete game files are now installed.

Some players have reported that their antivirus is, for some reason, flagging the game .exe - if this occurs, please try adding the game .exe as an exception, and it should then start up properly.

- Georgina (Supermassive Games Community Manager)