My house and chests disappeared after the last update

[Mr Fantastic]

Is there any way to fix this?

Is this some kind of save corruption caused by the update?

[Mr Fantastic]

I just realized the tree house location was changed, not sure what happened to the chests though and there were key items in there

[Errol]

The same thing happened to me but I've yet to find the new house location, could you share where it is please?

[Mr Fantastic]

Originally posted by Errol:

The same thing happened to me but I've yet to find the new house location, could you share where it is please?

it's to the right side of the main structures, very close by.

Chests are disappearing, so this is quite unplayable.

NPCs like the robot and crash ship survivor also disappeared.

I have no idea who to put in the other facilies to be able to make ingots and cut stone or if there's any other way to use them

[Gunner_Ham]

I was getting worried when I couldn't find my Tree house as near original area where Sariel appeared, once the new Tree house was built all the furniture and decor are still there.
The storage bags or chest keep disappeared every time I teleport back to Heathland. First it was Medium chest, when I removed all materials into green Tall bag that keep disappearing.
I have secondary red tall bag for processed items which doesn't appear, I've noticed if I open this bag and move away from screen the red tall bag reappears.

[Mr Fantastic]

Originally posted by Gunner_Ham:

I was getting worried when I couldn't find my Tree house as near original area where Sariel appeared, once the new Tree house was built all the furniture and decor are still there.
The storage bags or chest keep disappeared every time I teleport back to Heathland. First it was Medium chest, when I removed all materials into green Tall bag that keep disappearing.
I have secondary red tall bag for processed items which doesn't appear, I've noticed if I open this bag and move away from screen the red tall bag reappears.

My middle size chest appeared after I entered one of the houses. Not a total loss after all.

But my middle sized chest that was placed next to the old house is gone and it had all the best stuff in there.

[Gunner_Ham]

Originally posted by Mr Fantastic:

Originally posted by Gunner_Ham:

I was getting worried when I couldn't find my Tree house as near original area where Sariel appeared, once the new Tree house was built all the furniture and decor are still there.
The storage bags or chest keep disappeared every time I teleport back to Heathland. First it was Medium chest, when I removed all materials into green Tall bag that keep disappearing.
I have secondary red tall bag for processed items which doesn't appear, I've noticed if I open this bag and move away from screen the red tall bag reappears.

My middle size chest appeared after I entered one of the houses. Not a total loss after all.

But my middle sized chest that was placed next to the old house is gone and it had all the best stuff in there.

I had issues after entering and exiting the Froggy House, the list on right of screen disappeared. Where the new Treehouse is located I placed a Medium Chest there as this was my crafting area. I just another play session in the game, either of Green or Red Tall bags randomly disappear. I'm sorry for your lost and hope devs patch this out. Moving chest/bags and relocating stuff doesn't help as one still randomly vanish.

[Frogboy]

Hop yo, tadpoles! 🐸

The disappearing/reappearing chests is a known issue and the devs are looking into it!
The old Sariel chest indeed got removed and the devs are also investigating how to bring it back.
All the other reported bugs will be investigated and hopefully, we'll be able to release the fixes on our next patch!

Everyone who reported bugs here, can you please share your log + save files with us? You can find them here:

Save files: C:\Users\*USER*\AppData\Local\Castaway\Saved\SaveGames
Log files: C:\Users\*USER*\AppData\Local\Castaway\Saved\Logs

Go to the bug reports channel on our Discord server or email us at [e-mail].

Sorry for all these issues, I can feel your frustration and it's toadally justifiable, at the same time thanks for your support and for helping us make the island better 💚
Frogboy
Snowcastle Games

[wolve_eyes]

I'm new to the game had just started before the update, so even more confused by what happened and what to do. My old save can't make any weapon, the little robot this is gone, no pilot by the plane.. atm that save looks dead since I have no way of making a weapon and can't buy a recipe or weapon from the pilot... I normally play games offline (limited net and low bandwidth) and my achievements dont seem to count right some not at all.. very frustrating as i play more for achievements than anything else..

[Frogboy]

Really sorry you are having these issues, tadpole :( It sure is frustrating.

If possible, please start playing on a new save - which is not ideal, but at the same time, would be the fastest way to solve most of your issues.

Regarding the achievements, some of them are under investigation by the dev team due to some pesky bugs (we hope to have a fix out as soon as possible). But also, due to the way Steam works, achievements may not be rewarded correctly when you are playing offline, and unfortunately, there's nothing we can do to fix that :(

My advice would be to keep your game up to date and play on a new save if possible. Make sure to be connected to the internet while playing on the new save for the first time, and to play online from time to time so the achievements can be synced by the Steam cloud.

Once again we apologize, and thank you for your support ♥

[Mr Fantastic]

Originally posted by Frogboy:

Really sorry you are having these issues, tadpole :( It sure is frustrating.

If possible, please start playing on a new save - which is not ideal, but at the same time, would be the fastest way to solve most of your issues.

Regarding the achievements, some of them are under investigation by the dev team due to some pesky bugs (we hope to have a fix out as soon as possible). But also, due to the way Steam works, achievements may not be rewarded correctly when you are playing offline, and unfortunately, there's nothing we can do to fix that :(

My advice would be to keep your game up to date and play on a new save if possible. Make sure to be connected to the internet while playing on the new save for the first time, and to play online from time to time so the achievements can be synced by the Steam cloud.

Once again we apologize, and thank you for your support ♥

Are we seriously expected to start a new game after every update? How about you guys get your act together?