im new to pc and my game crashes nonstop

[WhosSailor]

my game works perfecly fine until i get to solitary and right when the robot is about to attack the two prisioners it chashes and i cannot fix this someone PLEASE help (sorry if this isnt grammar correct)

[IDKFA]

Is it an UE4 crash, or something else? Usually the UE4 crash has a bit of detail, I would suggest Googling that and perhaps it can give you some ideas?

Another (easier) solution could be turning down your Video settings just to get by that particular cutscene (are you running Ray Tracing, what's your performance like, etc., etc.).

You could also try to "verify" your game files (right click on The Callisto Protocol in your Steam Library and choose 'Properties', then verify the game files under 'Local Files').

Good luck!

[WhosSailor]

Originally posted by IDKFA:

Is it an UE4 crash, or something else? Usually the UE4 crash has a bit of detail, I would suggest Googling that and perhaps it can give you some ideas?

Another (easier) solution could be turning down your Video settings just to get by that particular cutscene (are you running Ray Tracing, what's your performance like, etc., etc.).

You could also try to "verify" your game files (right click on The Callisto Protocol in your Steam Library and choose 'Properties', then verify the game files under 'Local Files').

Good luck!

yeah man its Ue4 and i tried that stuff but it keeps giving me this :LowLevelFatalError [File:Unknown] [Line: 711] hr failed at D:/sds/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
if you have any answers please lmk

[✪ Wuhan Warrior 🍉🍉]

I doubt anyone has answers to these crashes. Simply put the game is still highly unoptimised and will not run in pc's that barely meets the minimum or even recommended system requirements.

[macatak]

may be answer in these threads

https://steamcommunity.com/app/1544020/discussions/search/?q=DXGI_ERROR_DEVICE_REMOVED&gidforum=3417682905558585416&include_deleted=1

[cheesekeeper]

Sorry for the late reply, but I have seen this error before on other titles and there's a few likely causes. Have you updated to the most recent video driver? Most of the time when I've seen this issue it's been drivers bugging out. You mentioned that you're new to PC - have you played a lot of graphically intensive games on this system before? If not, there's a possibility that your power supply isn't keeping up with the GPU's demands, but hard to know without some system specs. I've also found that some factory overclocked graphics cards can do this on certain games if you don't reduce the clocks a little. Hope this helps....

[WhosSailor]

Originally posted by cheesekeeper:

Sorry for the late reply, but I have seen this error before on other titles and there's a few likely causes. Have you updated to the most recent video driver? Most of the time when I've seen this issue it's been drivers bugging out. You mentioned that you're new to PC - have you played a lot of graphically intensive games on this system before? If not, there's a possibility that your power supply isn't keeping up with the GPU's demands, but hard to know without some system specs. I've also found that some factory overclocked graphics cards can do this on certain games if you don't reduce the clocks a little. Hope this helps....

im so sorry man but can you dumb it down for me?

[WhosSailor]

Originally posted by WhosSailor:

Originally posted by cheesekeeper:

Sorry for the late reply, but I have seen this error before on other titles and there's a few likely causes. Have you updated to the most recent video driver? Most of the time when I've seen this issue it's been drivers bugging out. You mentioned that you're new to PC - have you played a lot of graphically intensive games on this system before? If not, there's a possibility that your power supply isn't keeping up with the GPU's demands, but hard to know without some system specs. I've also found that some factory overclocked graphics cards can do this on certain games if you don't reduce the clocks a little. Hope this helps....

im so sorry man but can you dumb it down for me?

and also how do i reduce the clocks?