Black screen

[kkonto]

Game launcher is black but buttons work. After running game with .exe files it shows black screen for a while then crashes.
File integrity checked. Graphic drivers updated. DirectX installed.
It seem like some graphic interface bug with ShaderFX.
Any ideas?

[cobra_overseergames]

Can you please send us your PatronLauncherLog.txt, your PatronLog.txt, your save game file if you have one and your Dxdiag.txt to our support mail (send them zipped) [e-mail] so we can check then out and maybe figure out why does your game crashes.

Thank you for your report, hopefully we find a solution as soon as possible.

[kkonto]

CreateSoundUnit>>>
XAudio2Create ok
CreateSoundUnit<<<
Error! LoadTexture File not exist <whaledata\textures\missing.dds>
Error!! LoadTexture textureResource <whaledata\textures\missing.dds> 0 Error <0x800700b7>
S_OK
Error! LoadTexture File not exist <whaledata\textures\missingcube.dds>
Error!! LoadTexture textureResource <whaledata\textures\missingcube.dds> 0 Error <0x800700b7>
S_OK
Error! LoadTexture File not exist <data\shaders\pbr\brdf_lut.dds>
Error!! LoadTexture textureResource <data\shaders\pbr\brdf_lut.dds> 0 Error <0x800700b7>
S_OK
Error! The VS FX file cannot be compiled. Shader:<Data\Shaders\spg_error_shader.fx> Out:<data\shaders\spg_error_shader.fx>
0x80070003
InitTextureShaderVertexBuffer
InitShadersVertexBuffer
Error!! OpenFile (data\shaders\spg_error_shader.fx) (r) (Error: No such file or directory)
Error!! OpenFile (data\shaders\spg_error_shader.fx) (r) (Error: No such file or directory)
Error!! OpenFile (data\shaders\spg_error_shader.fx) (r) (Error: No such file or directory)
InitMeshRenderList

This is only a part of missing files errors. Those files do exist. I though maybe it is lower/uppercase issue so I have changed some files/folder names to match those from log file. Some of them dissapear from the log then but game didn't start anyway. Maybe Windows11 have other file exist checking API than Windows10?

[cobra_overseergames]

If it is not a problem please do send us those files zipped to our support mail so we can check them out.

Originally posted by cobra_overseergames:

Can you please send us your PatronLauncherLog.txt, your PatronLog.txt, your save game file if you have one and your Dxdiag.txt to our support mail (send them zipped) [e-mail] so we can check then out and maybe figure out why does your game crashes.

Thank you for your report, hopefully we find a solution as soon as possible.