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These missions are only ever solvable within 6 in-game hours after the mission is published or less (note: a streamer and I have noticed an anomaly in UplinkOS that might make them unsolvable in general). If your in-game time is later than 3-4-2010 23:00, do not bother with this mission.
If this isn't the case, restart from the original server and undelete all logs committed at the exact time the email states, or close to it if there is no log with this timestamp. If this still doesn't warrant resolution, your best bet is to head over to a government database and start guessing.