Game keeps crashing when launched

[tcp]

LoginId:d9787f464f54379400fcf4b879cdb724

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
Commandos_Win64_Shipping
kernel32
ntdll

[Batoukm]

Hello tcp,

thank you very much for providing this information.
We have forwarded this to the developers.
They are looking into it with high priority.

In order to process your inquiry most efficiently, we kindly ask you to provide us with details of your system, e. g. your operating system, processor, graphics card, sound card, drives and driver versions. This information is found in the 'dxdiag'.

DirectX-Diagnostic

Please proceed with the following steps in order to create the DxDiag.txt file:

1. Click the Windows "Start" button and choose "Run". Or alternatively, press (Windows-Button) + R.
2. Then type "dxdiag" (without quotation marks) and click Ok.
3. You will find all relevant information in the following window.
4. Click the "Save all Information" button located at the bottom of the program window.
5. Save the file as "dxdiag.txt".
6. Attach the file "dxdiag.txt" with your E-mail reply.

please send the DxDiag and above mentioned information to support(at)kalypsomedia.com

We are sorry for any inconvenience

- Cheers

[Nazucao]

โพสต์ดั้งเดิมโดย Batoukm:

Hello tcp,

thank you very much for providing this information.
We have forwarded this to the developers.
They are looking into it with high priority.

In order to process your inquiry most efficiently, we kindly ask you to provide us with details of your system, e. g. your operating system, processor, graphics card, sound card, drives and driver versions. This information is found in the 'dxdiag'.

DirectX-Diagnostic

Please proceed with the following steps in order to create the DxDiag.txt file:

1. Click the Windows "Start" button and choose "Run". Or alternatively, press (Windows-Button) + R.
2. Then type "dxdiag" (without quotation marks) and click Ok.
3. You will find all relevant information in the following window.
4. Click the "Save all Information" button located at the bottom of the program window.
5. Save the file as "dxdiag.txt".
6. Attach the file "dxdiag.txt" with your E-mail reply.

please send the DxDiag and above mentioned information to support(at)kalypsomedia.com

We are sorry for any inconvenience

- Cheers

Cmon guys, FIX THIS ISSUE!!!!
its a shame wr cant okay ur game from days...
there are a LOT of people with this know issue..you have to fix asap.

Let us know please.

[〆 - ﻌ-ゝDoge... herr Doge]

Same problem here even with v1.1.0.76003

[Strong84]

same issue here.
Black screen and crash after launch video finishes.

tried to reinstall the game 2 times. same result.

[Strong84]

โพสต์ดั้งเดิมโดย Strong84:

same issue here.
Black screen and crash after launch video finishes.

tried to reinstall the game 2 times. same result.

adding -dx11 launch option solve the issue~

[Artemis]

โพสต์ดั้งเดิมโดย Strong84:

โพสต์ดั้งเดิมโดย Strong84:

same issue here.
Black screen and crash after launch video finishes.

tried to reinstall the game 2 times. same result.

adding -dx11 launch option solve the issue~

Could you elaborate please? - Having the same issue here...

[fuegerstef]

โพสต์ดั้งเดิมโดย Artemis:

โพสต์ดั้งเดิมโดย Strong84:

adding -dx11 launch option solve the issue~

Could you elaborate please? - Having the same issue here...

RIght click on the game in Steam. Then a window opens. The "General" tab should be active by default and there should be a big textbox that says "Launch Options". write -dx11 into it. THen launch the game as usual.

[KiwiCommander]

Omg thank you the "-dx11" works! finally can actually play the game ...