Black screen

[Deficek]

Hello, since the last update I only have a black screen when I start the game and the game won't load, please do you know where the error is? Thank you.

[MD]

Players reporting this is growing. On the game discord we have opened the support ticket and the devs are aware of the error.

What you can do is check the C:\Users\...\AppData\LocalLow\JutsuGames\Infection Free Zone and open the Player.log file. The errors should be logged there.

I assume that that it might be NVIDIA card/driver-related since all players I know with this error have NVIDIA cards and the latest drivers installed.

The workaround so far is that you install Steam and the game on some other machine and play it there. While waiting for an update/fix.

You can also send your Player.log files to the devs to have more information about the error.

[minxie91]

please fix this issue we have been waiting a long time to play and should not have to buy a whole new machine to play it.

[jalexandre]

Some news on bugfix?

[★ ace ★]

i have an nvidia card and it works just fine, gtx 1080

[alex.mavr]

nvidia latest drivers and i get on loading just black screen too

[alex.mavr]

Originally posted by alex.mavr:

nvidia latest drivers and i get on loading just black screen too

after an of game files integrity check and a small update through steam, black screen issue fixed.