crash on launch

[Tyler56764]

Recently bought the game but after 5 seconds of being in the title screen, my game crashes. This happening to anyone else and anyone know a fix?

[Kerrigan]

Please, send us a report from the game through the menu using the F8 button

[Tyler56764]

I have sent one before but if it helps i just sent another under the number Crash-20230831123027. Thanks for the reply

[Веrnhаrd (Stage)]

Hi there

The information we received from your report denotes a generic GPU crash without many details. From what I can tell you run a laptop with 8GB of RAM and an integrated graphics card. It also looks like your graphics card drivers are a few years old. Can you try install the latest version of the graphics card drivers? I think this should be the correct package for your GPU: https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

If running with the latest drivers still results in the same crash, there is one more thing that you could try. Find the game in your Steam library and right-click it, then go to 'Properties..' and enter "-d3d12" into the 'Launch Options' box (without the " quotes). Launching the game then changes from using Direct 3D 11 to Direct 3D 12 which can have various affects to how the game uses the GPU.

Generally we try to support as many low-spec setups as possible, but at the moment we don't test much with laptop hardware so it's a bit hard for me to say if this is just not enough power or if there's something we can do to get it to run. Do you know of any other games made using Unreal Engine that run on your hardware?

[Tyler56764]

Ah ok thanks for your prompt response ill give both of those a crack and if they dont work ill drink myself into a hole :b

[Kerrigan]

Originally posted by Tyler56764:

Ah ok thanks for your prompt response ill give both of those a crack and if they dont work ill drink myself into a hole :b

please, be careful. lol

[Tyler56764]

Nah all good that worked, luckily for my sake